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BBB Business Review

BBB Accredited Business since 4/4/1991

Better Comfort Systems, Inc.

Phone: (781) 321-4099 Fax: (781) 321-8640 1310 Eastern Ave, Malden, MA 02148 View Additional Email Addresses http://www.bettercomfort.com

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Description

Better Comfort Systems, Inc. is a full time HVAC and Contracting company offering services for industrial and commercial customers. The company is comprised of service technicians, sheet metal installers, and have a fabricating department. They are a factory authorized agent for Aerovent, Jackson-Church, Duo-Aire, Industrial Air, Weatherite, Applied Air, Sterling, Wing, and Reznor. Better Comfort are authorized dealers for Lennox industries, York, Carrier, and Trane, as well as Torit/Day Dust Collectors. The company was established and incorporated Massachusetts in 1985. The company employs 28 people. Mr. James P. Schiavone, Jr. is the President and Mrs. Sheryl D'Amico is the Administrative Officer, Corporate Secretary, and Treasurer. Any questions or problems may be directed to the attention of Ms. D'Amico.

BBB Accreditation

A BBB Accredited Business since 4/4/1991

BBB has determined that Better Comfort Systems, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Better Comfort Systems, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: April 04, 1991 Business started: 01/01/1985 in MA Business incorporated: 10/16/1985 in MA
Type of Entity

Corporation

Business Management
Mr. James P. Schiavone Jr., President
Contact Information
Principal: Mr. James P. Schiavone Jr., President
Number of Employees

31

Business Category

HEATING CONTRACTORS CLEAN ROOMS-INSTALLATION, EQUIPMENT & SUPPLIES AIR CONDITIONING CONTRACTORS SHEET METAL WORK MECHANICAL CONTRACTORS-RESIDENTIAL & COMMERCIAL

Products & Services

Better Comfort Systems, Inc. sells the following brand(s): American Standard, Carrier, Honeywell, Trane, York

Better Comfort Systems, Inc. offers the following product(s): air conditioning systems, heating systems, ventilation systems

Refund and Exchange Policy
The business states that their refund policy is as follows: 30 day labor warranty on service. 1 year warranty on most parts.
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