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BBB Accredited Business since

All Phases Mechanical

Additional Locations

Phone: (508) 291-1177 Fax: (508) 947-0277 128 Main Street Suite B2, Carver, MA 02330 View Additional Email Addresses http://www.allphasesmechanical.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

All Phases Mechanical specializes in the installation, service, and repair of heating and air conditioning units, oil burners, furnaces, boilers, and in house or subcontract water heaters.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Phases Mechanical meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that <em>lowered</em> the rating for All Phases Mechanical include:

  • 8 complaint(s) filed against business

Factors that raised the rating for All Phases Mechanical include:

  • Length of time business has been operating
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

30 Customer Reviews on All Phases Mechanical
Customer Experience Total Customer Reviews
Positive Experience 30
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 30

Additional Information

BBB file opened: April 03, 2009 Business started: 02/01/1983 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 192.

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 3601.

Type of Entity

Corporation

Business Management
Mr. Carl Tucci, Owner Ms. Rebecca Stamper, Office Manager
Contact Information
Customer Contact: Ms. Rebecca Stamper, Office Manager
Principal: Mr. Carl Tucci, Owner
Number of Employees

3

Business Category

HEATING CONTRACTORS FURNACES-HEATING AIR CONDITIONING CONTRACTORS AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL HVAC WATER HEATERS-DEALERS OIL BURNERS-SERVICING Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (NAICS: 333415)

Products & Services

All Phases Mechanical sells the following brand(s): American Standard, Carrier, Century, Coleman, Crown, Goodman, New York Thermal, Rheem, Thermopride, Trane, Trinity, Weil-Mclain

All Phases Mechanical offers the following product(s): Air Conditioning Systems, All Gas & Oil Systems, Heating Systems

Method(s) of Payment
Cash
Check
Visa
MasterCard
Discover
Debit Card
Online
Refund and Exchange Policy
The business states they offer a 100% refund or credit if needed.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Air Conditioning Contractor Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

All Phases Mechanical has received 4.43 out of 5 stars based on 30 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.