BBB Business Review

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This business is not BBB accredited.

Northeast Heating & Cooling, Inc.

Additional Locations

Phone: (978) 691-5822 Fax: (978) 374-9500 View Additional Phone Numbers 12 Bond Street, Haverhill, MA 01835 http://northeasthc.com


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Description

Northeast Heating & Cooling, Inc. specializes in installation, service, and repair of heating, air conditioning, sheet metal work, and indoor air quality systems.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Northeast Heating & Cooling, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Northeast Heating & Cooling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: October 21, 2011 Business started: 03/29/2007 in MA Business incorporated 03/29/2007 in MA
Type of Entity

Corporation

Business Management
Mr. Richard H Dupre III, President
Contact Information
Principal: Mr. Richard H Dupre III, President
Number of Employees

4

Business Category

HVAC AIR CONDITIONING REPAIR AIR CONDITIONING SYSTEMS-CLEANING AIR CONDITIONING EQUIPMENT & SYSTEMS-REPAIRING AIR CONDITIONING CONTRACTORS FURNACES-HEATING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL HEATING & AIR CONDITIONING HEATING & AIR CONDITIONING - FILTERS HEATING CONTRACTORS HEATING EQUIP. & SYSTEMS RADIANT HEATING Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Northeast Heating & Cooling, Inc. sells the following brand(s): All Major brands, American Standard, Carrier, Goodman, Rheem, Rinnai, Trane

Method(s) of Payment
Master Card
American Express
Visa
Check
Cash
Service Area
Northeast Heating & Cooling, Inc. provides their services in CANTERBURY, HENNIKER, HOOKSETT, MANCHESTER, NASHUA & NOTTINGHAM, NH.Northeast Heating & Cooling, Inc. provides their services in AMESBURY, ANDOVER, BEVERLY, BILLERICA, BOXFORD, BRADFORD, BURLINGTON, BYFIELD, CHELMSFORD, CONCORD, DANVERS, DRACUT, DUNSTABLE, EAST LYNN, ESSEX, GEORGETOWN, GROVELAND, HAMILTON, HAVERHILL, IPSWICH, KATES CORNER, LAWRENCE, LOWELL, LYNN, LYNNFIELD, MANCHESTER, MANCHESTER BY THE SEA, MARBLEHEAD, MERRIMAC, METHUEN, MIDDLETON, NAHANT, NEWBURY, NEWBURYPORT, NORTH ANDOVER, NORTH READING, READING, REVERE, ROCKPORT, ROWLEY, S CHELMSFORD, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SAUGUS, STONEHAM, SWAMPSCOTT, TEWKSBURY, TOPSFIELD, TYNGSBORO, WAKEFIELD, WARD HILL, WAREHAM, WEST LYNN, WEST NEWBURY, WESTFORD, WILMINGTON & WOBURN, MA.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Air Conditioning Contractor Read Before You Sign Saving Money on Heating & Cooling

Customer Review Rating plus BBB Rating Summary

Northeast Heating & Cooling, Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.