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Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

Whittemore Glass

Additional Locations

Phone: (781) 871-1790 Fax: (781) 871-5597 View Additional Phone Numbers 825 Market St, Rockland, MA 02370 http://www.whittemoredurgin.com View Additional Web Addresses

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Description

Whittemore-Durgin Glass Company is a stained glass supply store, providing art glass, tools, lead came, copper foil, chemicals, books, and patterns, as well asgeneral hobby supplies, for stained glass artists and craftspeople. In addition, we have studio in which we create and repair leaded glass windows and stained glass panels and lampshades.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Whittemore Glass meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Whittemore Glass include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Whittemore Glass
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

top
BBB file opened: January 01, 1969 Business started: 01/01/1969 in MA Business incorporated: 06/01/2006 in MA
Type of Entity

Corporation

Business Management
Ms. Kathleen Hepburn, President Mr. Kevin Becker, Treasurer
Contact Information
Principal: Ms. Kathleen Hepburn, President
Number of Employees

8

Business Category

GLASS Glass and Glazing Contractors (NAICS: 238150)

Products & Services

Whittemore Glass sells the following brand(s): Diamond Tech International, Esico-Triton, Fletcher-Terry, Inland Craft, Spectrum Glass, Venture Tape, Wissmach Glass, Youghiogheny Glass

Whittemore Glass offers the following product(s): Art Glass, Copper Foil, Dolder, Flux, Glass-Working Tools, Lead Came, Music Box Movements

Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Online
Financing
Alternate Business Names
Stained Glass of Hanover Whittemore-Durgin Glass Company Whittemore-Durgin, Inc.

Customer Review Rating plus BBB Rating Summary

Whittemore Glass has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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