Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Ace Auto & Plate Glass Co., Inc.

Phone: (617) 323-6554 Fax: (617) 323-6782 View Additional Phone Numbers 1440 Vfw Pkwy, West Roxbury, MA 02132 http://www.aceglassboston.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Ace Auto & Plate Glass offers auto windshield repair or replacement mobile service or pick-up and delivery. Glass services also include mirrors, tabletops, plate glass for store fronts, replacement glass for storm windows and screen replacement as well as shower and tub enclosures. The company now offers automatic door services and installation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ace Auto & Plate Glass Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ace Auto & Plate Glass Co., Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ace Auto & Plate Glass Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 03, 2003 Business started: 12/07/1982 in MA Business incorporated 12/07/1982 in MA
Type of Entity

Corporation

Business Management
Mr. Barry W. Gaughran, President
Contact Information
Principal: Mr. Barry W. Gaughran, President
Number of Employees

20

Business Category

GLASS DOORS & HARDWARE REPAIR DOOR & GATE OPERATING DEVICES STORE FRONTS MIRRORS GLASS-AUTOMOBILE Automotive Glass Replacement Shops (NAICS: 811122)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 12:00 PM
Method(s) of Payment

Cash

Check

Service Area
Ace Auto & Plate Glass Co., Inc. provides their services in MASSACHUSETTS.
Alternate Business Names
Ace Auto and Plate Glass Company, Inc.
Industry Tips
27 Questions For Home Owners Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.