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Eastern Massachusetts, Maine, Rhode Island and Vermont

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Massachusetts Bay Trading Company

Phone: (781) 916-9012 Fax: (781) 998-0593 120 Concord Rd, Weston, MA 02493 http://www.massbaytrading.com

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Description

Massachusetts Bay Trading Company is a web-based store specializing in a variety of Massachusetts products. The products include gifts, crafts, art, photographs, pottery, books, gourmet specialties, lobsters, greeting cards, lamps, jewelry, soaps, toys, collectibles, sports related items and corporate gifts. The company states that it ships throughout the USA and for some international sales. The company was established in Massachusetts in 2002. The company employs three people. Mr. Robert H. Nilsson is the President of the company. Any questions or problems may be directed to the attention of Mr. Nilsson.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Massachusetts Bay Trading Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Massachusetts Bay Trading Company include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Massachusetts Bay Trading Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: May 04, 2004 Business started: 01/01/2002 in MA Business incorporated: 01/12/2007 in MA
Type of Entity

Corporation

Business Management
Mr. Robert H. Nilsson, President
Contact Information
Principal: Mr. Robert H. Nilsson, President
Number of Employees

5

Business Category

GIFT BASKETS & PARCELS EDUCATIONAL TOYS AND GIFTS COLLECTIBLES GREETING CARDS-RETAIL JEWELRY-RETAIL GIFT SHOPS GIFT CERTIFICATES Gift, Novelty, and Souvenir Stores (NAICS: 453220)

Products & Services

Massachusetts Bay Trading Company sells the following brand(s): Anne C. Ross, Ebbeson Pottery, Massachusetts Bay Trading Co, Spencer Peterman Boards and Bowls, Steve Dunwell, Thomas Dunlay, Thomas Rebek, Townhouse Press, Williamsville Wax

Massachusetts Bay Trading Company offers the following product(s): Apparel, Books, Calendar Towels, Corporate Gifts, Fine Art Prints, Gift Baskets, Gifts and products related to New England, Hand-Blown Glass, Holiday Cards, Jewelry, Wooden Bowls and Boards

Method(s) of Payment
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states merchandise returns are normally accepted within 14 days of purchase. Please call or contact the company by email or letter for a return authorization. Returns should be sent by UPS or insured mail for your protection. Once the authorized return item has been received in its original condition, the business will refund your credit card, shipping and handling fees are not refundable. Custom items may be returned only in special circumstances and will incur a restocking charge. Examples of custom items include our tide clocks and other products with personalization options. Made-to-order items such as rugs will incur a 20% restocking fee. Food items cannot be returned.

The business states if you return a product that was offered with free shipping, our actual outbound shipping costs will be deducted from your return refund. Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refundOrder Cancellations
Service Area
Massachusetts Bay Trading Company provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARSHALL ISLANDS , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , NORTHERN MARIANA ISLANDS , OHIO , OKLAHOMA , OREGON , PALAU , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Industry Tips
Jewelers and Jewelry Stores
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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BBB Complaint Process

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