Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Roby's Propane Gas has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Roby's Propane Gas

      878 County Rd Junction Routes 58 & 495 West Wareham, MA 02576

      BBB Accredited Business
    • Roby's Propane Gas

      PO Box 129 West Wareham, MA 02576-0129

      BBB Accredited Business
    • Roby's Propane Gas

      107 N Main St Carver, MA 02330-1045

      BBB Accredited Business

    Business ProfileforRoby's Propane Gas

    Propane
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/8/1989

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Roby's Propane Gas, Inc. & Roby's Energy Service, Inc. are engaged in the sale of propane gas and fuel oil, for both residential and commercial purposes. All fuel deliveries are billed through a computerized truck meter so that bills are precise and easy to read. The service department provides 24-hour service to all customers, and also engages in the sale and installation of all related appliances, ranging from cooktops to complete heating systems. They also provide propane gas for forklifts, industrial heating and internal combustion engines.

    Products & Services

    Propane , Fuel Oil

    Business Details

    This is a multi-location business.

    Find a Location

    Roby's Propane Gas has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Roby's Propane Gas

        878 County Rd Junction Routes 58 & 495 West Wareham, MA 02576

        BBB Accredited Business
      • Roby's Propane Gas

        PO Box 129 West Wareham, MA 02576-0129

        BBB Accredited Business
      • Roby's Propane Gas

        107 N Main St Carver, MA 02330-1045

        BBB Accredited Business
      Location of This Business
      878 County Rd Junction Routes 58 & 495, West Wareham, MA 02576
      BBB File Opened:
      12/8/1989
      Years in Business:
      86
      Business Started:
      1/1/1938
      Business Incorporated:
      12/13/1962
      Accredited Since:
      12/8/1989
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      40
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Sa:
      8:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Mr. David Fallon, General Manager
      Contact Information

      Principal

      • Mr. David Fallon, General Manager
      Additional Contact Information

      Fax Numbers

      • (508) 291-0753
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lorraine S

      1 star

      09/15/2024

      I received a letter informing me that due to low gas consumption they will be charging me a yearly fee of $ ***** I have been a customer for 15 years. My only need for ******************** is for my gas stove and I rent the tank from them, I'm disgusted and will be looking elsewhere for my needs .

      Roby's Propane Gas Response

      09/16/2024

      There was previously no tank rental on this account even though it should have been on tank rental for years due to very low use. This customer buys no more than 10 gallons per year. We can't have the liability of the equipment with no return on our investment.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.