BBB Business Review
This Business is not BBB accredited
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WinsMor Garage Door Company, Inc. specializes in residential and commercial garage doors, overhead doors electric openers, sales and service. They offer a large selection of wood, steel and carriage house doors. They install the worlds #1 electric garage door opener, Liftmaster and are able to service all other models as well.
On 12/18/2013 this business’s accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that: 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for WinsMor Garage Door Company, Inc. include:
- Failure to respond to 2 complaints filed against business
- 1 complaint filed against business that was not resolved
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Type of Entity
Business ManagementMr. Michael Mortell, Owner
Number of Employees
GARAGE DOORS- INSTALLATIONS & REPAIRS GARAGE DOOR REPAIR GARAGE DOORS & OPENERS Finish Carpentry Contractors (NAICS: 238350)
Products & Services
WinsMor Garage Door Company, Inc. sells the following brand(s): Doorlink, Haas, LiftMaster
WinsMor Garage Door Company, Inc. offers the following product(s): Carriage House Doors, Electronic Openers, Garage Doors, Overhead Doors, Related Parts and Accessories, Steel Doors
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|We are available on weekends by appointment|
Method(s) of PaymentVisa
Refund and Exchange PolicyThey business states they offer a 2 year guarantee on all the doors and openers they install.
Service AreaWinsMor Garage Door Company, Inc. provides their services in AMHERST, ARROWSIC, BATH, BELFAST, BIRCH ISLAND, BOOTHBAY, BOOTHBAY HARBOR, BOOTHBAY HBR, BRUNSWICK, CAMDEN, CAPITOL IS, CAPITOL ISLAND, CUNDYS HARBOR, DAMARISCOTTA, ELLSWORTH, FLETCHERS LANDING TWP, FLETCHERS LDG, GEORGETOWN, HARPSWELL, HOPE, IS OF SPRINGS, ISLE OF SPRINGS, LAMOINE, LINCOLNVILLE, MAC MAHAN, MARIAVILLE, MERE POINT, NEWAGEN, NORTHPORT, OSBORN, OTIS, PEJEPSCOT, PHIPPSBURG, ROCKLAND, ROCKPORT, S HARPSWELL, SAINT GEORGE, SEARSPORT, SOUTH HARPSWELL, SOUTHPORT, SQUIRREL IS, SQUIRREL ISLAND, SWANVILLE, TENANTS HARBOR, TENANTS HBR, THOMASTON, TOPSHAM, TRENTON, WALDO, WALTHAM, WEST BATH, WESTPORT IS, WESTPORT ISLAND & WISCASSET, ME.
Alternate Business NamesWinsMor Garage Door Co.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview