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This business is not BBB accredited.

Fine Mortuary College, LLC

Phone: (781) 762-1211 Fax: (781) 762-7177 150 Kerry Pl, Norwood, MA 02062 View Additional Email Addresses

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At FINE Mortuary College, LLC, students earn an Associate Degree in Applied Science in Funeral Service over 18-14 months.  One time a week each class meets for 4.5 hr over the ten week term.  Applications for admittance are accepted for terms which begin in September, November, February and May.  FINE provides federal Financial Aid, Veteran’s Benefits and other aids to payment of tuition for those who qualify.  Passing a National Board Exam is needed for licensure and FINE has one of the highest pass rates in the country.  

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fine Mortuary College, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fine Mortuary College, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 30, 2011 Business started: 05/09/1996 in MA Business incorporated 05/09/1996 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of Regulation in Embalming & Funeral Directing
1000 Washington Street, Boston MA 02118
Phone Number: 617-727-1718
Fax Number: 617-727-1627
The number is 6354.

Massachusetts Board of Regulation in Embalming & Funeral Directing
1000 Washington Street, Boston MA 02118
Phone Number: 617-727-1718
Fax Number: 617-727-1627
The number is 29061.

Type of Entity


Business Management
Dr. Louis Misantone PhD, Owner Ms. Lyn Prendergast PhD, Director of HR and Operations
Contact Information
Principal: Dr. Louis Misantone PhD, Owner
Customer Contact: Ms. Lyn Prendergast PhD, Director of HR and Operations
Number of Employees


Business Category


Method(s) of Payment
American Express
Additional Information

NBE PASS RATE POSTING: The annual passage rate of first-time takers on the National Board Examination (NBE) for the mostrecent three-year period for this institution and all ABFSE accredited funeral service education programs is posted on the ABFSE web site (

NATIONAL ACCREDITATION: The Associate Degree in Applied Science in Funeral Service program at FINE Mortuary College, LLC: A Private Two Year Collegeis accredited by the American Board of Funeral Service Education (ABFSE), 3432 Ashland Ave., Suite U, St. Joseph, MO, 64506,
(816) 233-3747

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.