BBB Accredited Business since
Phone: (508) 540-3400 Fax: (508) 540-3400 4 Alphonse Street Unit 10, East Falmouth, MA 02536
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Village Stove & Fireplace specializes in the sales, service and installation of stoves and fireplaces. Selections include Gas Stoves, radiant Gas Fireplaces, Direct Vent Fireplaces and inserts, Vented and Vent-Free Gas Logs, Wood , Pellet Stoves and Fireplace Accessories. Also Patio Heaters, Fire Pit Tables and Bars, Chat Groups, Outdoor Kitchens, Gas and Pellet Grills and Smokers.The company offers delivery to Falmouth and the surrounding towns.
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A BBB Accredited Business since
BBB has determined that Village Stove & Fireplace meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Village Stove & Fireplace include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMrs. Rose Colombo, Owner
Number of Employees
FIREPLACES STOVES-WOOD, COAL, ETC. Masonry Contractors (NAICS: 238140)
Products & Services
Village Stove & Fireplace sells the following brand(s): Empire, Kingsman, American Hearth, Broilmaster Gas Grills, Emily Rose Collection, Empire Comfort Systems/White Mountain Hearth, Fire Magic, Marquis Collection by Kingsman, MHP Bravo, Monessen, Montigo Gas Fireplaces, Napoleon, Nordica, Outdoor Great Room, Pilgrim Hearth Acessories, RH Peterson, Traeger Pellet Grills, Valor, Valor Radiant Gas Fireplaces
Hours of Operation
|T||:||10:00 AM - 4:00 PM|
|W||:||10:00 AM - 4:00 PM|
|Th||:||10:00 AM - 4:00 PM|
|F||:||10:00 AM - 4:00 PM|
|S||:||10:00 AM - 3:00 PM|
Method(s) of PaymentMasterCard
Refund and Exchange Policy
Business States: Refunds are permitted prior to a product being installed. Once that product is installed, unless there is a defect that prevents the product from working properly, a charge to remove the product will be charged as well as a restocking fee. There are no refunds on "Special Order" items.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview