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Find a Location

Forward Financing, LLC has 1 locations, listed below.

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    Business ProfileforForward Financing, LLC

    Financial Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.56/5stars

    Average of 57 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/3/2013

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Forward Financing is a financial technology company and leading provider of working capital to small businesses nationwide. Over 42,000 small businesses have trusted us to provide them with fast, flexible, and reliable funding to fuel their success.

    Products & Services

    Business Financing

    Business Details

    Location of This Business
    53 State St Fl 20, Boston, MA 02109-3204
    BBB File Opened:
    7/10/2013
    Years in Business:
    11
    Business Started:
    6/1/2012
    Business Started Locally:
    6/19/2012
    Business Incorporated:
    5/14/2013
    Accredited Since:
    12/3/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    247
    Business Management
    • Ms. Jessica Roden, Director of Marketing
    • Ms. Christina Sorrentino, Marketing Manager
    Contact Information

    Principal

    • Ms. Jessica Roden, Director of Marketing

    Customer Contact

    • Ms. Jessica Roden, Director of Marketing
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I am a veteran owned business asking for assistance or guidance. I'm over the threats and ignoring my emails. I renewed a loan with Forward Financing 09/19/23, website is confusing borrowed $85K payback $130K and I have paid $45K already. My weekly payment was $2897.75 I'm going through a lawsuit with 25 other franchisees against our franchisor for fraud and racism to where it has reduced my revenue to zero because the business has shut down due to the franchisor was my sole vendor for the business.(Forward Financing is aware and unsympathetic. I attempted multiple times to arrange a temporary payment plan but the refused and would hurl threats and ignore my emails. I am currently pay my business creditors with my military retirement and disability pay while trying to get another business up in running so I can resume normal payments in the future. I attempted have a temporary payment plan of $250 a week for 4 weeks at a time and gradually increase but the increases they wanted I can't afford. Then they implied they would take my military retirement and disability pay, take my home (have 2 kids), and my cars. They also made unauthorized debits against my account after attempting to request a payment plan. They would debit my account multiple times with different amounts and dates then what was agreed upon on our contract(mind you the account had no money so they bank account was overdrawn, which was on the verge of being closed by the bank which forced me to do a stop payment which breached our contract but they breached first with the unauthorized debits. I want to protect other military members from this company, they are very aggressive and predatory....I could not recommend anyone to lend with this company. Looking for assistance to negotiate a payment plan or debt settlement and if you are familiar with the process to blacklist this company at a DOD level to protect other veterans. I have already sent an email to my congress man as well.
    Read More

    Customer Reviews

    57 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    RBB R

    1 star

    01/25/2024

    This is a nationwide loan scam. I am an e-commerce merchant. I needed money temporarily to cover the cost of a purchase order. This company will get you money. The terms and interest will be astonishing. READ THE FINE PRINT. You will go on and pay the amount every day. It piles up quickly. They will offer you extensions and smaller payment options. (This may have been a COVID-19 rule at the time) You will pay down the loan as agreed, then they might offer you another loan once the first loan is paid around 40%. As you pay the balance down things will start to get interesting. More employees will get involved. You will get phone calls and more e-mails. Right when you think your loan is almost paid off, around $1000. Then, BOOM. They want that money TODAY. RIGHT NOW. (They know you are strapped for money because you paid on this ****** loan and you don't have any money. If you don't pay, here comes the *** Lien on your business. Now you owe them $3500. Why? Because it's a scam. They already made money on your loan. A lot of money! What's Next? They will sell your loan to another financial collections company for MORE money. They will send that company your loan application and the amount of the balance outstanding. Here is the fun part. Not only have you paid all your money to the first company, a second company will take it's turn. The second company will take any revenue from payment processors for collection. The bad part is that nobody will give you a notice or an e-mail explaining what is going on?!?!? These companies will continue to take your revenue without you even knowing!!! Once you put all the pieces together, your heart will start beating faster and you will realize that you just got ******!These companies will take everything behind your back. Your business will slowly crumble as you do not realize what is happening. There is one thing you have that they don't. Recorded Phone calls and every e-mail ever sent and received! Cheers.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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