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Description

Castle Electric, Inc. specializes in new electrical installation, indoor and outdoor lighting, smoke detectors, service, repair, maintenance, and upgrades for residential and commercial clients.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Castle Electric, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Castle Electric, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Castle Electric, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 01, 1997 Business started: 01/01/1997 in MA Business incorporated: 07/18/1997 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of State Examiners of Electricians
1000 Washington Street, Suite 710, Boston MA 02118-2130
http://www.mass.gov/ocabr/licensee/dpl-boards/el/
Phone Number: (617) 727-3074 or (617) 727-7406
Fax Number: (617) 727-1944
The license number is 16191.

Type of Entity

Corporation

Business Management
Mr. James Prescott Sr., President Mr. James C Prescott Jr., Operations Manager
Contact Information
Customer Contact: Mr. James C Prescott Jr., Operations Manager
Principal: Mr. James Prescott Sr., President
Number of Employees

8

Business Category

ELECTRIC CONTRACTORS-RESIDENTIAL & COMMERCIAL ELECTRIC COMPANIES LIGHTING FIXTURES - REPAIR & MAINTENANCE LIGHTING GENERATORS-ELECTRIC Electrical Contractors and Other Wiring Installation Contractors (NAICS: 238210)

Method(s) of Payment
Cash
Checks
MasterCard
Visa
Service Area
Castle Electric, Inc. provides their services in MASSACHUSETTS.
Industry Tips
27 Questions For Home Owners Hiring an Electrician Hiring an Electrician - 5 Tips - Video Read Before You Sign
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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