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Find a Location

Door Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Door Services, Inc.

      31 Diamond St Portland, ME 04101-2515

      BBB Accredited Business
    • Door Services, Inc.

      PO Box 8772 Portland, ME 04104-8772

      BBB Accredited Business

    Business ProfileforDoor Services, Inc.

    Doors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/14/1992

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    DSI Door Services, located in Portland, Maine, is a professional distributor, retailer and wholesaler of sectional doors, automatic entrance doors and rolling steel doors.

    Products & Services

    Doors, Control Systems, Carriage House Doors, Residential Sectional Doors , Commercial Sectional Doors, Entrance Doors, Handicap Doors, Gates, Awnings

    Business Details

    This is a multi-location business.

    Find a Location

    Door Services, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Door Services, Inc.

        31 Diamond St Portland, ME 04101-2515

        BBB Accredited Business
      • Door Services, Inc.

        PO Box 8772 Portland, ME 04104-8772

        BBB Accredited Business
      Location of This Business
      31 Diamond St, Portland, ME 04101-2515
      BBB File Opened:
      8/14/1992
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Incorporated:
      5/24/1988
      Accredited Since:
      8/14/1992
      Type of Entity:
      Corporation
      Number of Employees:
      17
      Alternate Business Name
      • D.S.I.
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. William Feder, President
      Contact Information

      Principal

      • Mr. William Feder, President

      Customer Contact

      • Mr. William Feder, President
      Additional Contact Information

      Fax Numbers

      • (207) 878-5156
        Primary Fax

      Email Addresses

      Website Addresses

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rachel W

      1 star

      03/22/2024

      Door *********** So dissatisfied with your company. I set up an appointment in February to get my garage door serviced in and scheduled it for today at 0830. No show. So I call at ********************************** " Oh, we showed up last Friday and no one was home." I asked then why didn't you call me? No answer for that, but sends me to the scheduler. She tells me " We have you scheduled for Mach 22nd at 8:30." I responded "Today's March 22nd". I hear her exclaim"Oh!" I told her that I took the day off for this and I was not happy. She said let me see what I can do, we'll get someone out there today. I said it needs to be right off because I have plans at 1100. She said she'd call right back. A half hour later.....no call. I call back and asked what was the status, you said you'd call right back. " Oh, my tech is out in Scarborough, I'm waiting for him to call back." Now I'm really frustrated. Then she then begins to tell me the appointment was for February 22nd and no one was home. Same line the other person gave me, just another date....I asked again why wouldn't you call me if I wasn't there ? " Oh, we did, several times". I did not receive any calls either time. I told her no way it was for that date as I scheduled a furniture delivery for today and took the day off. She inferred that I was at fault.So, out of the three people involved here, someone is full of ****, and it ain't me. If this company tried to accommodate instead projecting blame maybe I wouldn't have said "You know what, I done here. I'm taking my business elsewhere."

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