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Find a Location

DMB Financial, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDMB Financial, LLC

    Debt Relief Services

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Commonwealth of Massachusetts vs. DMB Financial, LLC and Daniel Kwiatek
    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below. On August 31, 2021 the office of the Attorney General Maura Healey announced a first-of-its-kind settlement that secures $1 million in relief and requires extensive changes to the company's business practices. 
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Consumer Financial Protection Bureau vs. DMB Financial, LLC

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On May 19, 2021, the court entered a stipulated final judgment and order that resolved the Bureau’s claims. The settlement requires DMB to pay $7,700,000 in redress to consumers. This amount will be suspended based on DMB’s demonstrated inability to pay and upon its payment of $5,400,000 within an agreed-upon timeframe and a $1 civil money penalty to the Consumer Financial Protection Bureau. The settlement also requires DMB to refrain from charging unlawful settlement fees, engaging in specified deceptive practices, or obtaining consumers’ credit reports without a permissible purpose.

    Read the press release here

    Read the Final Stipulated Judgment and Order here.

    At-a-glance

    Customer Reviews

    4.84/5stars

    Average of 292 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    DMB Financial, LLC offers debt settlement services.

    Products & Services

    Debt Relief Services, Debt Relief Services.

    Business Details

    Location of This Business
    500 Cummings Center Suite 3800, Beverly, MA 01915-6142
    BBB File Opened:
    6/21/2004
    Years in Business:
    20
    Business Started:
    11/24/2003
    Business Incorporated:
    11/24/2003
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    98
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:00 AM - 9:30 PM
    T:
    8:00 AM - 9:30 PM
    W:
    8:00 AM - 9:30 PM
    Th:
    8:00 AM - 9:30 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Mr. Matthew Guthrie, CFO
    • Mr. Patrick Palkovic, Director of Client Services
    • Mr. James Gargas, Director of Marketing
    • Mr. Raymond Lake, Director of Client Services
    Contact Information

    Principal

    • Mr. Matthew Guthrie, CFO
    • Mr. Raymond Lake, Director of Client Services

    Customer Contact

    • Mr. Matthew Guthrie, CFO
    • Mr. Patrick Palkovic, Director of Client Services
    • Mr. James Gargas, Director of Marketing
    • Mr. Raymond Lake, Director of Client Services
    Additional Contact Information

    Fax Numbers

    • (978) 338-2347
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/10/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    My biggest concern with this scandal of a business is the that the company uses lying tactics and different names to stay away from The DMB name & bad rep. ******* DMB financial uses names like credit helpers ****** DMB just to steer away from their bad name and having no remorse from stealing all over the US. Breaking laws and rules as they make their way right above the law. They capitalize on the weakness and hard times of a consumer. The commonwealth needs to audit and hear everything they say and do to these clients to keep themselves happy. Its not business ethical or no professionalism within their agencies and partners. This company is breaking business laws and etiquette with every phone call. They were ***d a few years back for a reason by the common wealth. They were false marketing and giving false information as to why this program will help when in fact its going ruin your credit, ruin your chances of moving forward, and really hinder you. This company seeks to find people with sub par and great credit to ruin that persons chances in bettering their credit sooner and to capitalize on a chance to make money from that consumer instead of paying the creditor on time. They allow creditors to report bad history then they want to give them less then what was owed. Sounds fishy to me almost like BAIT. Like baiting you to make money off of you. This needs to be looked into and I have dealt with other companies. They do not lie and hide things and break the laws when helping clients. They break the law consistently telling us to stop making payments to our creditors. The company doesnt tell you these creditors have the ability to *** you and show bad history with collections on your reports in turn hurting you in the long run when your already invested in. As I heard one their wacked out main administrators we want to keep them in once they have a foot in the door because we already screwed them once they are in. we tricked them and now they need to stay
    Read More

    Customer Reviews

    292 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Assami O

    5 stars

    04/18/2024

    Hi Im so happy for your help.thank you so much this application wanna help me . Thank you very much. I appreciate thank you thank you thank you is very good

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

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