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BBB Business Review

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BBB Accredited Business since

Set In Stone

Phone: (401) 368-5500 PO Box 124, Exeter, RI 02822 http://www.setinstone123.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Set in Stone, Inc. specializes in decorative concrete, floors, driveways, walkways, pavers, patios, and stamped concrete.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Set In Stone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Set In Stone include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Set In Stone
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 20, 2009 Business started: 01/01/1994 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.ri.us
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The number is 5484.

Type of Entity

Sole Proprietorship

Business Management
Mr. Raymond Limoges , President
Contact Information
Principal: Mr. Raymond Limoges , President
Number of Employees

6

Business Category

CONCRETE - CUSTOM CONCRETE CONTRACTORS STONE SETTING CONTRACTORS DECORATIVE STAMPED CONCRETE STONE & BRICK CONTRACTORS Structural Steel and Precast Concrete Contractors (NAICS: 238120)

Hours of Operation
M: 8:00 AM - 4:00 PM
T: 8:00 AM - 4:00 PM
W: 8:00 AM - 4:00 PM
Th: 8:00 AM - 4:00 PM
F: 8:00 AM - 4:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash
Check
MasterCard
Visa
Service Area
Set In Stone provides their services in RHODE ISLAND.Set In Stone provides their services in ACUSHNET, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, BELLINGHAM, BERKLEY, BRIDGEWATER, CARVER, DARTMOUTH, EASTON, FAIRHAVEN, FALL RIVER, HALIFAX, HANSON, MARION, MATTAPOISETT, MIDDLEBORO, MIDDLEBOROUGH, N ATTLEBORO, N DARTMOUTH, NEW BEDFORD, NONQUITT, NORTH ATTLEBORO, NORTH DARTMOUTH, NORTON, PLAINVILLE, PLYMOUTH, PLYMPTON, ROCHESTER, S ATTLEBORO, S DARTMOUTH, SOMERSET, SOUTH ATTLEBORO, SOUTH DARTMOUTH, SWANSEA, TAUNTON & WRENTHAM, MA.
Alternate Business Names
Decorative Concrete
Industry Tips
27 Questions For Home Owners Finding a Reliable Concrete Contractor

Customer Review Rating plus BBB Rating Summary

Set In Stone has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.