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BBB Business Review

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BBB Accredited Business since

Melrose Oriental Rug Co., Inc.

Phone: (800) 886-3436 View Additional Phone Numbers 937 Main St, Melrose, MA 02176

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Melrose Oriental Rug offers a wide selection of handmade Oriental rugs from China, India, Pakistan and Persia/Iran including Tribal and Semi-antique. Many rugs can be ordered in custom sizes. The company offers complimentary in home design consultations to help the homeowner coordinate colors with the decor of the home.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Melrose Oriental Rug Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Melrose Oriental Rug Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 31, 1985 Business started: 04/01/1978 in MA Business incorporated 05/03/1986 in MA
Type of Entity


Business Management
Mr. David Mouradian, President
Contact Information
Principal: Mr. David Mouradian, President
Number of Employees


Business Category


Products & Services

Melrose Oriental Rug Co., Inc. sells the following brand(s): China , Indian, Iran, Pakistan , Persia, Tibetan

Melrose Oriental Rug Co., Inc. offers the following product(s): Handmade Oriental Rugs, Rug Pads

Hours of Operation
M: 8:00 AM - 5:30 PM
T: 8:00 AM - 5:30 PM
W: 8:00 AM - 5:30 PM
Th: 8:00 AM - 8:30 PM
F: 8:00 AM - 8:30 PM
S: 8:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.