BBB Business Review
This Business is not BBB accredited
Phone: (888) 418-5626 1372 Massachusetts Avenue, Cambridge, MA 02138
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Cambridge Savings Bank is a full-service financial institution with approximately $2.6 billion in assets that is committed to improving the quality of life in the community it serves. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services, and has 17 banking centers located in Cambridge, Acton, Arlington, Bedford, Belmont, Burlington, Concord, Lexington, Newton Centre, Newtonville and Watertown. For more information about Cambridge Savings Bank, go to www.CambridgeSavings.com.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Cambridge Savings Bank include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Division of Banks
1000 Washington St, 10th Floor, Boston MA 02118
Phone Number: 617-956-1500
Type of Entity
Business ManagementMr. Wayne F. Patenaude, President and CEO
Number of Employees
BANKS Commercial Banking (NAICS: 522110)
Products & Services
Cambridge Savings Bank offers the following product(s): Checking, Savings, Personal Loans, Mortgage, Business Banking, Business Loans