skip entire header and global navigation

BBB Business Review

BBB Accredited Business since 9/17/2003

Suspension Specialists, Inc.

Additional Locations

Phone: (800) 649-0506 Fax: (617) 782-5667 View Additional Phone Numbers 229 Brighton Avenue, Allston, MA 02134 View Additional Email Addresses http://www.suspensionspecialists.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Suspension Specialists, Inc. specializes in sales and service of suspension, brake components and front ends for all types of vehicles. The company offers service of foreign and domestic cars, light trucks, motorhomes, heavy trucks and trailers. Suspension Specialists also offers wheel alignments, tire replacement, hydraulic brake service, and steering repair. The company was established in Massachusetts in 1908. It incorporated. in 1992. It employs 10 people. Mr. Dan Arcand is the General Manager. Mr. William Head is the President. All questions or concerns should be addressed to the attention of Mr. Arcand.

BBB Accreditation

A BBB Accredited Business since 9/17/2003

BBB has determined that Suspension Specialists, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Suspension Specialists, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

top
BBB file opened: September 17, 2003 Business started: 01/01/1908 in MA Business incorporated: 01/01/1992 in MA
Type of Entity

Corporation

Business Management
Mr. Dan Arcand, General Manager
Contact Information
Principal: Mr. Dan Arcand, General Manager
Number of Employees

10

Business Category

AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE DIAGNOSTIC SERVICE TRUCK REPAIRING & SERVICE SHOCKS & STRUTS BRAKE SERVICE AUTOMOBILE WHEEL ALIGNMENT, FRAME & AXLE SERVICING

Service Area
Suspension Specialists, Inc. provides their services in ACUSHNET, ALLSTON, BOSTON, BRIGHTON, BROCKTON, CAMBRIDGE, CHARLESTOWN, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, E CAMBRIDGE, EAST BOSTON, EAST CAMBRIDGE, EAST LYNN, FALL RIVER, FITCHBURG, GROVE HALL, HARVARD SQ, HARVARD SQUARE, HYDE PARK, JAMAICA PLAIN, LAWRENCE, LEOMINSTER, LOWELL, LYNN, MATTAPAN, MISSION HILL, N CAMBRIDGE, NEW BEDFORD, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH CAMBRIDGE, NORTH QUINCY, PAXTON, QUINCY, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SOMERVILLE, SOUTH BOSTON, SQUANTUM, TAUNTON, UPHAMS CORNER, W SOMERVILLE, WEST LYNN, WEST NEWTON, WEST ROXBURY, WEST SOMERVILLE, WINTER HILL, WOLLASTON & WORCESTER, MA.
Alternate Business Names
Arcand's Sales & Service, Inc.
Industry Tips
Automatic Transmissions Automobile Repair and Services Car Repairs Finding an Automobile Repair Shop - 5 Tips - Video
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations