BBB Business Review

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This business is not BBB accredited.

Car Care

Additional Locations

Phone: (617) 277-7400 375 Longwood Avenue, Boston, MA 02114 http://mobilecardetail.com


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Description

Car Care is a mobile automobile detail & car wash business. They have been in business for 12 years, servicing the Greater Boston Area.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Car Care include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Car Care
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 23, 2012 Business started: 01/01/1999 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. Kevin Smith, General Manager
Contact Information
Principal: Mr. Kevin Smith, General Manager
Number of Employees

9

Business Category

AUTOMOBILE DETAILING AUTOMOBILE RECONDITIONED DETAILING CAR WASHING & POLISHING All Other Automotive Repair and Maintenance (NAICS: 811198)

Method(s) of Payment
Cash
Check
MasterCard
Visa
American Express
Discover
Service Area
Car Care provides their services in RHODE ISLAND.Car Care provides their services in ALLENSTOWN, ALTON, AMHERST, ANDOVER, ANTRIM, ATKINSON, AUBURN, BARNSTEAD, BARRINGTON, BEDFORD, BELMONT, BENNINGTON, BOSCAWEN, BOW, BRADFORD, BRENTWOOD, BROOKLINE, CANDIA, CANTERBURY, CENTER HARBOR, CHESTER, CHICHESTER, CONCORD, CONTOOCOOK, DANBURY, DANVILLE, DEERFIELD, DEERING, DERRY, DOVER, DURHAM, EAST KINGSTON, EPPING, EPSOM, EXETER, FRANCESTOWN, FRANKLIN, FREMONT, GILFORD, GILMANTON, GILMANTON IRON WORKS, GILMANTON IW, GOFFSTOWN, GREENFIELD, GREENLAND, GREENVILLE, HAMPSTEAD, HAMPTON, HAMPTON FALLS, HANCOCK, HENNIKER, HILL, HILLSBORO, HILLSBOROUGH, HOLLIS, HOOKSETT, HOPKINTON, HUDSON, KENSINGTON, KINGSTON, LEE, LITCHFIELD, LONDONDERRY, LOUDON, LYNDEBOROUGH, MADBURY, MANCHESTER, MASON, MEREDITH, MERRIMACK, MIDDLETON, MILFORD, MILTON, MONT VERNON, MOUNT SUNAPEE, NASHUA, NEW BOSTON, NEW CASTLE, NEW HAMPTON, NEW IPSWICH, NEW LONDON, NEWBURY, NEWFIELDS, NEWINGTON, NEWMARKET, NEWTON, NORTH HAMPTON, NORTHFIELD, NORTHWOOD, NOTTINGHAM, PELHAM, PEMBROKE, PENACOOK, PETERBOROUGH, PITTSFIELD, PLAISTOW, PORTSMOUTH, RAYMOND, RYE, SALEM, SALISBURY, SANBORNTON, SANDOWN, SEABROOK, SHARON, SOUTH HAMPTON, STRATHAM, SUNCOOK, TEMPLE, TILTON, UNION, WARNER, WEARE, WEBSTER, WILMOT, WILTON, WINDHAM & WINDSOR, NH.Car Care provides their services in ABINGTON, ACTON, ACUSHNET, ALLSTON, AMESBURY, ANDOVER, ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, ASHBURNHAM, ASHBY, ASHLAND, ATHOL, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, AUBURN, AVON, AYER, BARRE, BEDFORD, BELLINGHAM, BELMONT, BERKLEY, BERLIN, BEVERLY, BILLERICA, BLACKSTONE, BOLTON, BOSTON, BOSTON CLG, BOSTON COLLEGE, BOXBORO, BOXBOROUGH, BOXFORD, BOYLSTON, BRADFORD, BRAINTREE, BRIDGEWATER, BRIGHTON, BROCKTON, BROOKFIELD, BROOKLINE, BROOKLINE VILLAGE, BROOKLINE VLG, BURLINGTON, BYFIELD, CAMBRIDGE, CANTON, CARLISLE, CARVER, CHARLESTOWN, CHARLTON, CHARLTON CITY, CHARLTON DEPOT, CHARLTON DEPT, CHARLTON DPT, CHELMSFORD, CHELSEA, CHESTNUT HILL, CLINTON, COHASSET, CONCORD, DANVERS, DARTMOUTH, DEDHAM, DEVENS, DIGHTON, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, DOUGLAS, DOVER, DRACUT, DUDLEY, DUDLEY HILL, DUNSTABLE, DUXBURY, E ARLINGTON, E BRIDGEWATER, E BRIDGEWTR, E BROOKFIELD, E CAMBRIDGE, E WATERTOWN, EAST ARLINGTON, EAST BOSTON, EAST BRIDGEWATER, EAST BROOKFIELD, EAST CAMBRIDGE, EAST DOUGLAS, EAST LYNN, EAST WATERTOWN, EAST WEYMOUTH, EASTON, EVERETT, FAIRHAVEN, FALL RIVER, FAYVILLE, FISKDALE, FITCHBURG, FOXBORO, FOXBOROUGH, FRAMINGHAM, FRANKLIN, GARDNER, GEORGETOWN, GLOUCESTER, GRAFTON, GREENBUSH, GROTON, GROVE HALL, GROVELAND, HALIFAX, HAMILTON, HANOVER, HANSCOM AFB, HANSON, HARDWICK, HARVARD, HARVARD SQ, HARVARD SQUARE, HAVERHILL, HINGHAM, HOLBROOK, HOLDEN, HOLLAND, HOLLISTON, HOPEDALE, HOPKINTON, HUBBARDSTON, HUDSON, HULL, HYDE PARK, IPSWICH, JAMAICA PLAIN, KATES CORNER, KINGSTON, LAKEVILLE, LANCASTER, LEOMINSTER, LEXINGTON, LINCOLN, LITTLETON, LOWELL, LUNENBURG, LYNN, LYNNFIELD, MALDEN, MANCHESTER, MANCHESTER BY THE SEA, MANSFIELD, MARBLEHEAD, MARION, MARLBOROUGH, MARSHFIELD, MATTAPAN, MATTAPOISETT, MAYNARD, MEDFIELD, MEDFORD, MEDWAY, MELROSE, MENDON, MERRIMAC, METHUEN, MIDDLEBORO, MIDDLEBOROUGH, MIDDLETON, MILFORD, MILLBURY, MILLIS, MILLVILLE, MILTON, MINOT, MISSION HILL, N ATTLEBORO, N BROOKFIELD, N CAMBRIDGE, N DARTMOUTH, N SCITUATE, N WEYMOUTH, NAHANT, NATICK, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEW BEDFORD, NEW BRAINTREE, NEWBURY, NEWBURYPORT, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NONQUITT, NORFOLK, NORTH ANDOVER, NORTH ATTLEBORO, NORTH BROOKFIELD, NORTH CAMBRIDGE, NORTH DARTMOUTH, NORTH QUINCY, NORTH READING, NORTH SCITUATE, NORTH WALTHAM, NORTH WEYMOUTH, NORTHBOROUGH, NORTHBRIDGE, NORTON, NORWELL, NORWOOD, OAKHAM, OCEAN BLUFF, OXFORD, PAXTON, PEABODY, PEMBROKE, PEPPERELL, PETERSHAM, PHILLIPSTON, PLAINVILLE, PLYMOUTH, PLYMPTON, PRINCETON, QUINCY, RANDOLPH, RAYNHAM, RAYNHAM CENTER, RAYNHAM CTR, READING, READVILLE, REHOBOTH, REVERE, ROCHESTER, ROCKLAND, ROCKPORT, ROSLINDALE, ROWLEY, ROXBURY, ROXBURY CROSSING, ROXBURY XING, ROYALSTON, RUTLAND, S ATTLEBORO, S CHELMSFORD, S DARTMOUTH, S ROYALSTON, S WEYMOUTH, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SAUGUS, SCITUATE, SEEKONK, SHARON, SHERBORN, SHIRLEY, SHIRLEY CENTER, SHIRLEY CTR, SHREWSBURY, SOMERSET, SOMERVILLE, SOUTH ATTLEBORO, SOUTH BOSTON, SOUTH DARTMOUTH, SOUTH WALTHAM, SOUTH WEYMOUTH, SOUTHBOROUGH, SOUTHBRIDGE, SPENCER, SQUANTUM, STERLING, STONEHAM, STOUGHTON, STOW, STURBRIDGE, SUDBURY, SWAMPSCOTT, SWANSEA, TAUNTON, TEMPLETON, TEWKSBURY, TOPSFIELD, TOWNSEND, TUFTS UNIV, TUFTS UNIVERSITY, TYNGSBORO, UPHAMS CORNER, UPTON, UXBRIDGE, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, W BRIDGEWATER, W BROOKFIELD, W SOMERVILLE, W TOWNSEND, WAKEFIELD, WALPOLE, WALTHAM, WARD HILL, WARE, WAREHAM, WARREN, WATERTOWN, WAYLAND, WEBSTER, WELLESLEY, WELLESLEY HILLS, WELLESLEY HLS, WENHAM, WEST BOYLSTON, WEST BRIDGEWATER, WEST BROOKFIELD, WEST LYNN, WEST MILLBURY, WEST NEWBURY, WEST NEWTON, WEST ROXBURY, WEST SOMERVILLE, WEST TOWNSEND, WESTBOROUGH, WESTFORD, WESTMINSTER, WESTON, WESTPORT, WESTWOOD, WEYMOUTH, WHITMAN, WILMINGTON, WINCHENDON, WINCHESTER, WINTER HILL, WINTHROP, WOBURN, WOLLASTON, WORCESTER & WRENTHAM, MA.
Industry Tips
Automobile Repair and Services
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.