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The Car Palace has 1 locations, listed below.

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    Business ProfileforThe Car Palace

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14 Taunton Ave, Seekonk, MA 02771-6128
    BBB File Opened:
    12/31/1995
    Years in Business:
    30
    Business Started:
    1/1/1994
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Thomas Cicerelli, Owner
    Contact Information

    Principal

    • Mr. Thomas Cicerelli, Owner

    Customer Contact

    • Mr. Thomas Cicerelli, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On September, 23, 2022 I bought a 2008 ****** Camry from The Car Palace in *******, ** for $8,885.00. It had ******* miles on it.On October 5, 2022 I had to bring it back to the dealership because the check engine light came on. The owner- ***********************************- told me that 2 coils on plugs on the engine had failed, so they had to replace all 4 of them.On October 19, 2022 I had to bring it back because the check engine light came on again for a different issue with the engine. The tire sensor light also came on because of an issue with a tire.In late December of 2022 my son mentioned to me that the heat was working but wasnt very warm. I checked and discovered that the engine coolant was slightly low, so I filled it up. A few days later it was low again. So I took it to a mechanic near our house and he said that the head gasket had failed and the engine had blown.I reached out to ****************************** and he told me to have it towed to The Car Palace and he would have his mechanic look at it and that we would work something out. But on January 9, 2023 he emailed me that the motor has a rod knock from overheating and there was nothing he can do to help me.The ************* ************************ told me that the Lemon Law does not apply in this case because there are too many miles on the car. My attorney suggested I reach out to the Better Business Bureau before we pursue the matter in civil court.
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    Customer Reviews

    0 Customer Reviews

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    Better Business Bureau in Eastern MA, ME, RI & VT

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