BBB Accredited Business since
Phone: (508) 651-2000 Fax: (508) 315-5176 948 Worcester Road, Natick, MA 01760
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MetroWest Subaru is a Subaru dealership selling new and used vehicles. Additionally they offer financing, vehicle maintenance, repair service and parts. See their website for inventory and additional information.
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A BBB Accredited Business since
BBB has determined that Metrowest Subaru meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Metrowest Subaru include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Frank Hanenberger, Dealer/Principal Mr. Michael Petrick, General Manager
Number of Employees
AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE DEALERS-USED CARS AUTOMOBILE DEALERS-IMPORTED CARS AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE PARTS & SUPPLIES-NEW New Car Dealers (NAICS: 441110)
Products & Services
Metrowest Subaru sells the following brand(s): Subaru
Hours of Operation
|M||:||7:30 AM - 8:00 PM|
|T||:||7:30 AM - 8:00 PM|
|W||:||7:30 AM - 8:00 PM|
|Th||:||7:30 AM - 8:00 PM|
|F||:||7:30 AM - 6:30 PM|
|S||:||8:00 AM - 5:00 PM|
|Su||:||12:00 PM - 5:00 PM|
Service AreaMetrowest Subaru provides their services in MASSACHUSETTS.
Alternate Business NamesMetrowest Subaru LLC
Industry TipsAutomatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview