BBB Business Review

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This business is not BBB accredited.

Zwicker & Associates, P.C.

Additional Locations

Phone: (978) 686-2255 View Additional Phone Numbers 80 Minuteman Road, Andover, MA 01810

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Zwicker & Associates, P.C. is a law firm specializing in debt collections and litigation services for creditors.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Zwicker & Associates, P.C. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 33 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

33 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 24
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 33

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Zwicker & Associates, P.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 9

Additional Information

BBB file opened: June 02, 1988 Business started: 09/01/1981 in MA Business incorporated 09/13/1991 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of Bar Overseers
99 High Street, Boston MA 02110
Phone Number: 617-728-8700
Fax Number: 617-482-8000
The number is 541660.

Massachusetts Board of Bar Overseers
99 High Street, Boston MA 02110
Phone Number: 617-728-8700
Fax Number: 617-482-8000
The number is 497490.

Type of Entity


Business Management
Mr. Paul W. Zwicker, President Mr. John Twite, Chief Operating Officer
Contact Information
Principal: Mr. Paul W. Zwicker, President
Number of Employees


Business Category


Method(s) of Payment
Personal Check
Business Check
Cashiers Check
Money Order
Automatic Bank Withdrawal
Money Gram
Industry Tips
Choosing Legal Services Collection Agencies Hiring a Lawyer Hiring a Lawyer - 5 Tips - Video Working with Debt Collectors - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

Zwicker & Associates, P.C. has received 3.68 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.