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Find a Location

Sullivan Tire Co., Inc. has 74 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sullivan Tire Co., Inc.

      41 Accord Park Dr Norwell, MA 02061-1614

    • Sullivan Tire Co., Inc.

      120 Ivory St Braintree, MA 02184-7140

    • Sullivan Tire Co., Inc.

      368 Route 130 Sandwich, MA 02563

    • Sullivan Tire Co., Inc.

      1792 Washington St Hanover, MA 02339-1648

    • Sullivan Tire Co., Inc.

      276 Skowhegan Rd Shawmut, ME 04975

    Business ProfileforSullivan Tire Co., Inc.

    Tire Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sullivan Tire Co., Inc. sells tires and offers general automotive repairs.

    Products & Services

    Wheel Alignments, Batteries, Headlight Lens Restoration, Belts and Hoses, Factory Scheduled Maintenance, Filters

    Business Details

    This is a multi-location business.

    Find a Location

    Sullivan Tire Co., Inc. has 74 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sullivan Tire Co., Inc.

        41 Accord Park Dr Norwell, MA 02061-1614

      • Sullivan Tire Co., Inc.

        120 Ivory St Braintree, MA 02184-7140

      • Sullivan Tire Co., Inc.

        368 Route 130 Sandwich, MA 02563

      • Sullivan Tire Co., Inc.

        1792 Washington St Hanover, MA 02339-1648

      • Sullivan Tire Co., Inc.

        276 Skowhegan Rd Shawmut, ME 04975

      Headquarters
      41 Accord Park Dr, Norwell, MA 02061-1614
      BBB File Opened:
      3/1/1980
      Years in Business:
      69
      Business Started:
      1/1/1955
      Business Incorporated:
      12/14/1970
      Type of Entity:
      Corporation
      Number of Employees:
      1500
      Alternate Business Name
      • Sullivan Tire Company
      • Sullivan Tire
      • Sullivan Tire & Auto Service
      Business Management
      • Ms. Tiffany Sheehan, Manager of Customer Service
      Contact Information

      Principal

      • Ms. Tiffany Sheehan, Manager of Customer Service

      Customer Contact

      • Ms. Tiffany Sheehan, Manager of Customer Service
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: A buyer’s guide to purchasing tires

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Daniel R

      1 star

      07/29/2024

      I brought my **** fusion in because it died in the road. I was told I needed a fuel pump. $$$$ later it was done. A few day's later, the same thing happened ! I brought it back in and they said it was fixed. No explanation as to what was wrong or what they did to fix it!. Now I brought it in for a steering problem. Said it was a code that **** would no longer honor. Supposedly fixed. Again no explanation as to what was done and why. Now my cars been there for another 5 day's. No call, no information and when the rental car was due, I had to call and work it out so it didn't go on my credit card!!!! I'm supposed to pick up my car tomorrow and when I called Sullivan tire, they had no idea what was done, and what was wrong!! With the economy and losing a child, this is just to much to bear!!

      Sullivan Tire Co., Inc. Response

      08/01/2024

      Hello ***, thank you for your feedback. We are truly sorry for the lack of communication from the store regarding your repair. We had a mobile technician look at the vehicle on Friday, July 26th. The vehicle was repaired, and the manager wanted to keep it over the weekend to drive it and make sure it was all set before returning it back to you. The vehicle was ready for pickup on Monday July 29th. We have already reviewed the importance of consistent communication to the manager, so this does not happen again. Please let us know if you had any issues with the rental as it should be billed automatically to Sullivan with the account we have set up with enterprise. As always, we stand behind out work and are ready to help if anything else should fail. Thank you.

      Local BBB

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