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BBB Accredited Business since

RI Limb Co.

Additional Locations

Phone: (401) 941-6230 1559 Elmwood Ave, Cranston, RI 02910 http://www.rilimb.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

RI Limb Co. specializes in custom fabricated orthotic (braces) and prosthetic (artificial limbs) devices, fitting and alignment, adjustments and repairs. The company also provides analytical decision-making and rehabilitation services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that RI Limb Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RI Limb Co. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on RI Limb Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 23, 2008 Business started: 02/01/1945 in RI Business incorporated 09/17/1974 in RI
Type of Entity

Corporation

Business Management
Mr. Jonathan R Teoli, Vice President
Contact Information
Principal: Mr. Jonathan R Teoli, Vice President
Number of Employees

6

Business Category

PROSTHETIC DEVICES ORTHOPEDIC APPLIANCES HEALTH CARE SERVICES-SPECIAL NEEDS REHABILITATION SERVICES REHABILITATION PRODUCTS All Other Health and Personal Care Stores (NAICS: 446199)

Products & Services

RI Limb Co. offers the following product(s): Arch support, Custom Prosthetic, Orthotic Devices, Orthotics, Pedorthic Devices, Prosthetics

Hours of Operation
M: 8:00 AM - 3:30 PM
T: 8:00 AM - 3:30 PM
W: 8:00 AM - 3:30 PM
Th: 8:00 AM - 3:30 PM
F: 8:00 AM - 3:30 PM
S: Closed
Su: Closed
24/7 on-call service
Method(s) of Payment
Cash
Checks
Most Credit Cards
Refund and Exchange Policy
Business States: RI State law does not allow for medical devices to be returned
Service Area
RI Limb Co. provides their services in CONNECTICUT , MAINE , MASSACHUSETTS , NEW HAMPSHIRE , RHODE ISLAND & VERMONT.
Alternate Business Names
Rhode Island Limb Co.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.