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BBB Business Review

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BBB Accredited Business since

Braintree Rug Company, Inc.

Phone: (781) 843-6096 Fax: (781) 843-2771 944 Washington Street, Braintree, MA 02184 http://braintreerug.com



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Description

Braintree Rug offers a complete selection of commercial flooring products – carpeting, VCT, sheet vinyl, rubber, wood, and tile. Having worked with these products for over 40 years, we know firsthand the importance of selecting the right product for each project. Color and styling are not the only critical decisions. Commercial carpeting for instance is available in different face weights, backing and yarn systems, and sizes – modular or broadloom. Hard surface products such as vinyl, rubber, tile, and wood also share unique qualities designed for specific applications. Knowledge of these product characteristics is critical to a successful commercial installation. Braintree Rug can guide you through this process to ensure your needs are fully met.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Braintree Rug Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Braintree Rug Company, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Braintree Rug Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1967 Business started: 01/01/1967 in MA Business incorporated 01/01/1972 in MA
Type of Entity

Corporation

Business Management
Mrs. Claire Watts, Vice President Mr. Robert Watts, President Mr. Tom Watts, Treasurer
Contact Information
Principal: Mrs. Claire Watts, Vice President
Principal: Mr. Robert Watts, President
Number of Employees

9

Business Category

FLOOR COVERINGS & INSTALLATION CONTRACTORS- FLOORING CARPET LAYERS CARPET INSTALLATION CARPET & RUG DEALERS - PERSIAN/ORIENTAL RUGS CARPET & RUG DEALERS-NEW VINYL FLOORING FLOORS - LAMINATE FLOOR MATERIALS FLOOR HARDWOOD FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE Flooring Contractors (NAICS: 238330)

Products & Services

Braintree Rug Company, Inc. sells the following brand(s): Amtico International, Armstrong, Couristan, Daltile, Gulistan, Karastan, Masland Carpet, Mohawk, Shaw, Stanton Carpets

Hours of Operation
M: 9:00 AM - 8:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 8:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 4:00 PM
Method(s) of Payment
Cash
Check
Debit
MasterCard
Visa
American Express
Discover
Service Area
Braintree Rug Company, Inc. provides their services in MASSACHUSETTS & RHODE ISLAND.
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Finding a Reliable General Contractor - 5 Tips - Video Hiring a Carpenter Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.