BBB Business Review

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This business is not BBB accredited.

Ball and Buck

Phone: (617) 262-1776 144B Newbury St, Boston, MA 02116

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Ball and Buck is a lifestyle brand and retailer built for the sporting gentlemen. We only carry products that are Made in USA. We have a brick and mortar store in Boston, MA on Newbury Street as well as an online store located at

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ball and Buck include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ball and Buck
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 30, 2011 Business started: 07/01/2008 in MA Business incorporated 09/01/2007 in GA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mark Bollman, President Mr. Jeremy Cutler, VP of Operations
Contact Information
Principal: Mr. Mark Bollman, President
Customer Contact: Mr. Jeremy Cutler, VP of Operations
Number of Employees


Business Category


Products & Services

Ball and Buck sells the following brand(s): AG Jeans, Apolis, Art Beauchamp, Ball and Buck, Barrett Alley, Baxter of California, Bemidji Woolen Mills, Bills Khakis, Blue Claw Co., Case Knives, Caswell Massey, Citizens of Humanity, Cobbie's Sauce, Faribault Woolen Mills, Field Notes, Fox River Mills, Garden & Gun, Gitman Bros., Jack Donnelly, Johnson Woolen Mills, Juniper Ridge, Left Field, Lodge, Lum Tec, Macmillan Publishing, Makr, Maxx & Unicom Co., Montana Pitch-Blend, Otis James, Portland General Store, Quoddy, Randolph Engineering, Red Wing, Schott NYC, Taylor Stitch, Tellason, Two Feet Ahead, Walk-Over, Wolverine, Zippo

Ball and Buck offers the following product(s): Men's Accessories , Men's Clothing

Hours of Operation
M: 11:00 AM - 8:00 AM
T: 11:00 AM - 8:00 AM
W: 11:00 AM - 8:00 AM
Th: 11:00 AM - 8:00 AM
F: 11:00 AM - 8:00 AM
S: 11:00 AM - 8:00 AM
Su: 11:00 AM - 8:00 AM
Method(s) of Payment
American Express
Refund and Exchange Policy
The business States: Return any Ball and Buck product unused for a full refund within 2 weeks or store credit within a month. Returns will not be accepted on items after one month. All "sale" items are final with no returns or exchanges. Please visit our support site for the most up-to-date information about Refunds & Exchanges as well as how to contact us:
Alternate Business Names
Canfield and Brooks, LLC
Industry Tips
Clothing Online Shopping
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.