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Find a Location

Lifeways has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lifeways

      702 Sunset Dr Ontario, OR 97914-3121

      BBB Accredited Business

    Business ProfileforLifeways

    Clinic
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/1/2003

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Mental Health Facility

    Business Details

    Location of This Business
    702 Sunset Dr, Ontario, OR 97914-3121
    BBB File Opened:
    8/6/2003
    Years in Business:
    58
    Business Started:
    1/1/1966
    Accredited Since:
    10/1/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Non-profit Organization
    Number of Employees:
    350
    Alternate Business Name
    • Lifeways Behavioral Health
    Business Management
    • Mr. Steve Jensen, Operations Manager
    • Ms. Suzi Ireland, Program Manager
    • Mr. Tim Hoekstra, CEO
    Contact Information

    Principal

    • Mr. Steve Jensen, Operations Manager
    • Mr. Tim Hoekstra, CEO

    Customer Contact

    • Mr. Steve Jensen, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (541) 889-7873
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ja L

    1 star

    09/28/2023

    AVOID AT ALL COSTS. This is the absolute WORST place to go if you are having a mental health crisis. I have never felt so NEGLECTED and UNCARED for by a facility that is supposed to CARE for individuals seeking mental health help in my ENTIRE LIFE. I VOLUNTARILY checked myself in and was NOT ALLOWED to leave for SIX DAYS. You are not a PATIENT, you are a PRISONER. They don't even allow VISITORS, RED FLAG. They make you strip NAKED when you go in, RED FLAG. They make you sign paper work when you are in NO CONDIITON to sign paperwork, RED FLAG. They make you write a GLOWING review to get out of the "hospital" RED FLAG. My mother has MEDICAL POWER OF ATTORNEY and she NEVER received ANY DOCUMENTATION or paperwork related to my stay IN this "facility." My providers have STILL not received ANY PAPERWORK in relation to my stay at this "facility." This place needs to be INVESTIGATED and SHUT DOWN. The staff are some of the cruelest individuals I HAVE EVER MET. I am seeking HELP for my condition and you're going to mock me and the other patients staying there??? I got STARED DOWN, REPEATEDLY and AGGRESSIVELY by staff. I am generally a very easygoing, kind, and patient individual. I work in MENTAL HEALTH myself! Even the "Doctor" sent to "diagnose" me was a COMPLETE JOKE. You're telling me you're going to "diagnose" someone with schizophrenia after meeting with them ONE TIME? All we talked about was VIDEO GAMES and GETTING OUT of the hospital! NOT ONCE did this "doctor" ask about the medications I take. You even have to ASK for your MEDICATIONS, RED FLAG! Karma is waiting for these people. Thank GOD I had support on the OUTSIDE and was able to get out of this "facility!

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