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Find a Location

Bense SurgiSpa has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBense SurgiSpa

    Laser
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/10/2013

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    100 Elizabeth Avenue Suite 102, St. John's, NL A1B 1S1
    BBB File Opened:
    22/11/2011
    Years in Business:
    35
    Business Started:
    5/5/1989
    Business Incorporated:
    5/5/1989
    Accredited Since:
    3/10/2013
    Type of Entity:
    Corporation
    Alternate Business Name
    • Bense Medical Aesthetics
    • 20/20 Incorporated
    Business Management
    • Ms. Sharon Bense, Director
    • Ms. Hope Lewis, Clinic Director
    • Ms. Allison Bense, Owner
    Contact Information

    Principal

    • Ms. Allison Bense, Owner

    Customer Contact

    • Ms. Hope Lewis, Clinic Director
    Additional Contact Information

    Fax Numbers

    • (709) 579-3209
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    In 2019 I attended a promotional event and put down a deposit towards a spa package. Due to a critical health issue compounded by the Covid 19 pandemic I was unable to attend the spa for any services (mine were ever scheduled) and never did receive any treatment or purchase a full package. When I contacted this spa this spring I was advised both on the phone by the receptionist and later via email (as I asked for the contact above the receptionist) that my deposit was “non refundable” I emailed back to say - never at any time during my visit at the event or when I paid my deposit was I told verbally or in any written correspondence that my deposit was “nonrefundable” I wrote back via email to dispute this retention of my $1000 deposit which is no insignificant amount of money. I was offered no reply. I have been left no choice but to seek help beyond my direct request to this business. I can not see how it is acceptable to refuse to refund my money? Kindest Regards *****
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

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