Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          CER Custom Renovation Design Build, LLC has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • CER Custom Renovation Design Build, LLC

              925B Peachtree St NE # 311 Atlanta, GA 30309-3918

            • CER Custom Renovation Design Build, LLC

              1925 Monroe Dr NE Apt 1155 Atlanta, GA 30324-7807

            • CER Custom Renovation Design Build, LLC

              5665 Greensage Dr Atlanta, GA 30349-8742

            • CER Custom Renovation Design Build, LLC

              3645 Market Place Blvd Ste 130 Pmb 298 Atlanta, GA 30344

            Business ProfileforCER Custom Renovation Design Build, LLC

            Home Improvement
            Multi Location Business

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            CER Custom Renovation Design Build, LLC offers the following services:

            Home Improvement, Basement Contractors, Basement Finishing, Basement Remodeling, Bathroom Design, Bathroom Remodel, Cabinets, Commercial Painter, Construction Services, Countertops, Deck Builder, Fire and Water Damage Restoration, Fire Damage Restoration, Floor Installation, Floor Refinishing, Flooring Contractors, Hail Repair, Hardwood Floor Contractors, Hardwood Floor Maintenance, Hardwood Floors, Home Additions, Home Theater Systems, Insulation Contractors, Kitchen Cabinet Refacing, Kitchen Cabinets, Kitchen Cabinets and Equipment, Kitchen Design, Kitchen Remodel, Laminate Floor, Painting Contractors, Patio Enclosures, Patios and Decks, Roof Cooling Systems, Roofing Consultants, Roofing Contractors, Sheetrock Contractors, Siding Contractors, Vinyl Windows, Water Damage Restoration, Window and Door Installation, Window Installation, Windows

            Business Details

            This is a multi-location business.

            Find a Location

            CER Custom Renovation Design Build, LLC has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • CER Custom Renovation Design Build, LLC

                925B Peachtree St NE # 311 Atlanta, GA 30309-3918

              • CER Custom Renovation Design Build, LLC

                1925 Monroe Dr NE Apt 1155 Atlanta, GA 30324-7807

              • CER Custom Renovation Design Build, LLC

                5665 Greensage Dr Atlanta, GA 30349-8742

              • CER Custom Renovation Design Build, LLC

                3645 Market Place Blvd Ste 130 Pmb 298 Atlanta, GA 30344

              BBB File Opened:
              7/25/2011
              Years in Business:
              12
              Business Started:
              7/25/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Christopher E. Riley Custom Renovations
              • C & R Renovations
              Business Management
              • Mr. Christopher E. Riley, Owner
              • Mr. Christopher Riley, President
              Contact Information

              Principal

              • Mr. Christopher E. Riley, Owner

              Customer Contact

              • Mr. Christopher E. Riley, Owner
              Additional Contact Information

              Fax Numbers

              • (404) 629-1932
                Other Fax

              Phone Numbers

              Website Addresses

              Industry Tip

              BBB Tip: How to make your next home improvement project a success

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/01/2021

              Complaint Type:
              Delivery Issues
              Status:
              Unanswered
              I engaged in a contract with CER Design, Christopher ********************** to complete renovation for my kitchen and basement. He used *********************** as the subcontractor. He took monies from us and did not complete the job. After speaking with him he agreed to repay the Overpayment Amount of $27,902 on October 6, 2021. Payments to begin in November. Phone call was recorded. He has not paid one payment on this. Please see below for specifics on initial request. After reading this, ***** agreed to repay us money for overpayment and not completing the job. He continues to do work for others and has not met his obligation to us.Contract is in the amount of $111,890. Basement - $49,650. Basement HVAC - $8000 Kitchen - $41,940 Flooring - $8500 Paint - $3800 Mr ********************** is in breach of contract as he did not deliver according to the signed contract. Mr ********************** is proposing that you fulfill his financial obligation for the subcontractor. Your contract is with Mr **********************. There is no written or verbal contract with the subcontractor.The subcontractor has refused to finish your job and left a considerable amount of trash in your backyard (according to the pictures you sent).Mr ********************** has asked you to pay for a dumpster for the trash that is deemed his responsibility. The subcontractor has refused to remove the trash until he is paid by Mr **********************. You paid the subcontractor for Mr **********************'s past financial obligation in the amount of $6000 so the subcontractor would continue work in your home. You paid Mr. ********************** for material overages in the amount of $3828 and then purchased the same materials that you paid for overages in essence paying for this twice.You purchased materials in which the contract states that Mr. ********************** is responsible for in the amount of $11,967.71.Mr. ********************** owes you $27,902.

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Emma E

              01/22/2024

              We recently remodeled our master bathroom. Our experience with Cer Custom Renovations was exceptional. The cost and time frame to complete our project were exactly as drawn up in our contract, no surprises. A week after the remodel was complete I got a call from ***** to schedule a walk through to take care of anything I wanted tweaked. All around great customer service. We would definitely recommend Cer Custom Renovations.

              Local BBB

              BBB Atlanta & NE Georgia

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.