Business Profilefor50 Floor

I had 50 Floor install carpeting & vinyl flooring in July 2022. My first issue was I could not vacuum it. My vacuum would suction itself to the ************************ couldnt move it. I even bought a new vacuum thinking it would help, it did not. I tried calling customer service to ask what could cause this & the very **** answer was lady, were not responsible because you cant vacuum!! I asked if someone could come check out my issue & was told no!! If I wanted to pay them $159 service fee theyd send someone. So much for a warranty!! Next issue my dog peed on the ********** immediately cleaned it up with my rug scrubber, but it left a stain which started as a 2x3 ********* just continues to spread. Its now a 12x18 spot (I wouldnt believe it either if I didnt see it myself). It seems once any liquid gets into the area between padding & carpet it doesn't dry, ever! It just spreads. I also have an issue with the carpet lifting/bubbling in one area because its not stretched correctly (another carpet man pointed that out). This was a huge investment for some really poor quality carpet. I ended up overpaying them too, but unfortunately thats my own fault for not paying closer attention. Charge was $6500, I paid them $8700. It would be nice if they refunded my **************** like them to come see if it was installed wrong, silly me!! I had the carpet professionally cleaned today & I hope that will eliminate the stains. Live & learn!!