BBB Business Review
BBB Accredited Business since 12/27/2000
Parker Young Construction (Headquarters)
Phone: (770) 368-1000Fax: (770) 242-3879View Additional Phone Numbers6815 Crescent Dr, Norcross, GA 30071-2923 Send email to Parker Young Constructionwww.parkeryoung.com
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BBB Accreditation
A BBB Accredited Business since 12/27/2000
BBB has determined that Parker Young Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Parker Young Construction's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 3 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 3 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topContact Information
Principal: Mr. Paul Young (President)Mr. Jim Parker (COB)Ms. Shelya Thacker (Secretary)Number of Employees
100
Business Category
Fire & Water Damage Restoration, Environmental Testing & Consulting, Contractor - Flat Roof, Furnace Cleaning, Crime Scene/Trauma Clean Up, Crime Scene Clean-Up & Decontamination, Fire Doors & Shutters, Hail Repair, Mold Consulting & Testing, Mold & Mildew Inspection/Removal/Remediation, Ventilating Systems - Cleaning, Smoke Odor Counteracting Service, Thermal Remediation, Infrared Inspection, Heating Equipment & Systems Cleaning & Repair, Fire Protection Contractor, Fire Protection Consultants, Fire & Smoke & Water Clean Up, Water Damage Restoration, Fire Damage Restoration, Environmental Consulting & Contracting, Mold & Mildew Services, Asbestos Consulting & Testing, Air Conditioning Systems - Cleaning, Thermography - Infrared, Smoke Abatement Equipment, Dehumidifying Equipment, Fire & Flood Emergency Service, Construction & Remodeling Services, Roofing Service Consultants, Contractor - Metal Roofing, Commercial Roofing, Roofing Contractors, Roof Decks, Roof Cooling Systems, Demolition Contractors, Asbestos Removal Service
BBB Program Participation
This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.Industry Tips
General Advice When Choosing a RooferAir Conditioning Service and Maintenance
BBB Warns Spring Time Brings Home Improvement Scams
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Home Fire Protection
Home Improvements
Mold Remediation or Repair
LocationsX
1 Locations
-
6815 Crescent Dr
Norcross, GA 30071-2923(770) 368-1000Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Parker Young Construction is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Fire & Water Damage Restoration
General Advice When Choosing a RooferAir Conditioning Service and Maintenance
BBB Warns Spring Time Brings Home Improvement Scams
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Home Fire Protection
Home Improvements
Mold Remediation or Repair
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.