Business ProfileforBeauty Supply Institute
Current Alerts For This Business
On March 8, 2024, Beauty Supply Institute, LLC. entered into a Cease and Desist Order with the Securities Commissioner of Maryland. Beauty Supply Institute, LLC. had previously violated the Act in 2018 and entered into a Consent Order in 2020, agreeing to cease such activities. However, Beauty Supply Institute, LLC continued to offer and sell business opportunities in Maryland. The document details multiple instances from 2021 to 2023 where Beauty Supply Institute, LLC. sold business opportunities to Maryland residents without proper registration and disclosure, violating the Act and the 2020 Consent Order. The Securities Commissioner has issued a Summary Order to Cease and Desist and an Order to Show Cause, requiring Beauty Supply Institute to explain why a final order should not be issued to permanently bar them from offering business opportunities in Maryland.
For more details go to: https://www.marylandattorneygeneral.gov/Securities%20Actions/2024/BSI_CD_Order_030824.pdf
According to information in BBB files, Beauty Supply Institute, LLC has a pattern of complaints alleging Contract, Sales, and Refund Issues.
Specifically, consumers state Beauty Supply Institute, LLC (BSI) offers training, consulting services, and provides store opening services including site review, lease negotiation, product ordering, marketing, store set-up, etc. for individuals who aspire to become beauty supply store owners. After contacting BSI and purchasing a Store Opening package consumers either do not get any of the products or services offered or very small amounts of products, often damaged or used. Others state they are told the process should take three months in most cases, some could be a little longer, however, most consumers state the process has been months to years and is still not completed. Consumers also state they are left to pay loan companies, lease agreements, and unfulfilled contracts with no recourse. Consumers are requesting refunds; however, they are unable to get responses from BSI regarding their issues or get a refund for services not performed.
On September 12, 2024, BBB contacted Beauty Supply Institute, LLC to request their voluntary cooperation in resolving the unanswered and unresolved complaints as well as their cooperation in eliminating the pattern of complaints. This aspect of the Business Profile will be updated once additional information becomes available.
Additional business information
In July 2024, BBB investigated Beauty Supply Institute's business practices. This investigation was prompted by inquires and consumer complaints. Consumers have reported investing between $2,500.00 and $87,000.00 with Beauty Supply Institute for a beauty store opportunity. The investment was advertised to include assistance with setting up the store, such as providing a business plan, securing a business loan, and offering training; however, consumers have alleged that Beauty Supply Institute failed to deliver the promised services and refuses to refund any money invested.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Mableton, GA 30126
- BBB File Opened:
- 3/2/2012
- Years in Business:
- 14
- Business Started:
- 12/1/2009
- Business Management
- Mr. Devin Robinson, President
- Contact Information
Principal
- Mr. Devin Robinson, President
Customer Contact
- Mr. Devin Robinson, President
- Additional Contact Information
Phone Numbers
- (202) 684-6699Other Phone
Email Addresses
- Primary
- (202) 684-6699
Customer Complaints
21 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
11 Customer Reviews
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Most Recent Customer Review
kenitha f
07/24/2024
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