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Find a Location

1st Choice Auto Corporation has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business Profilefor1st Choice Auto Corporation

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.27/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/26/2016

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Let 1st Choice Autos show you how easy it is to buy a quality used car in Smyrna. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.


    Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget.

    Products & Services

    1st Choice Auto Corporation offers the following services:

    Used cars sales, Trucks & SUV's in their virtual & Smyrna showrooms.

    Business Details

    Location of This Business
    2966 S Cobb Dr SE, Smyrna, GA 30080
    BBB File Opened:
    10/29/2009
    Years in Business:
    17
    Business Started:
    8/18/2006
    Business Incorporated:
    8/18/2006
    Accredited Since:
    8/26/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Alternate Business Name
    • 1st Choice Automotive Corp
    Hours of Operation

    Primary

    M:
    9:30 AM - 6:30 PM
    T:
    9:30 AM - 6:30 PM
    W:
    9:30 AM - 6:30 PM
    Th:
    9:30 AM - 6:30 PM
    F:
    9:30 AM - 6:30 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Kenneth McCreary, CEO
    Contact Information

    Principal

    • Mr. Kenneth McCreary, CEO

    Customer Contact

    • Mr. Kenneth McCreary, CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid the sum of about 3K dollars for a suggested a service plan on a 2019 ***** traverse that I purchased at first choice auto on February 18, 2023.Upon checking the status of this service plan *** service provider told me that the dealership never submitted payments, or register my account.I tried reaching out to first choice auto to get an answer as to why this happened . I text ******,And her answer was shell get back to me. Ive called and text for a week now and no one has gotten back to me. I have spoken to everyone on in that office and again, no one cant explain or do anything about it. I dont understand whats going on in that office. I have try emailing a complaint to the main email on their website and also the owner of the location who apparently is not in anytime I call. I want my my service plan to be extended an additional one year or 30k miles
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherry S

    1 star

    07/07/2023

    Bought a car and extended warranty on 2017 ***** Sonic. It was a fleet vehicle that had some minor attachments that were not removed prior to sell. It also didnt have a spare key. I tried to get one made 4 times at different dealerships and none would work on that car. I had to get emissions before I could get a tag. It failed. I went back to 1st choice and somehow within minutes I had a emissions certificate from the back of a van in the parking lot. I should have ran as fast as I could at that point. (shady to say the least.) A month or so later the check engine light comes on, the tire warning lights are on it was running really bad.I took it to a dealership to get it fixed and all the warranty paid for was the check engine light. $1200 worth of work and it only paid $200. I was told at least 8 times that it was bumper to bumper coverage. I requested a refund for the remaining time on the warranty and was told I would receive the check within 5 to 6 weeks. I have called and called and no one returns my calls and now Ive been dealing with this for over 2 months. Still no refund.

    Local BBB

    BBB Atlanta & NE Georgia

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