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          Wade Ford Lithia Driveway has 1 locations, listed below.

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            Business ProfileWade Ford Lithia Driveway

            New Car Dealers

            Contact Information

            3860 S Cobb Dr SE

            Smyrna, GA 30080-5537

            Visit Website
            Email this Business
            (770) 436-1200

            Business hours

            9:00 AM - 8:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            Closed

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 91

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Wade Ford is a local Atlanta area dealership that sells and maintains Ford trucks, cars and SUVs.

            Products & Services

            New Vehicle Sales, Used Vehicle Sales

            Business Details

            Location of This Business
            3860 S Cobb Dr SE, Smyrna, GA 30080-5537
            Email this Business
            BBB File Opened:
            11/1/1984
            Years in Business:
            91
            Business Started:
            1/1/1933
            Business Incorporated:
            9/2/1983
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Mr. Christopher McCray, General Manager
            • Mrs. Patricia Walker, Controller
            Contact Information

            Principal

            • Mr. Christopher McCray, General Manager

            Customer Contact

            • Mr. Christopher McCray, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/21/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            I found an F-150 that reminded me of a King ***** I used to have and enjoy. I messaged the salesman to verify the truck was there. He verified that the truck was there and shared that it is a Certified preowned covered by the blue advantage program. When I showed up, they told me that the truck didn't have a warranty per se, but that there were no issues with the truck. If issues did arise, they would help me out and take care of it. This was 14DEC2023. The first problem was the infotainment screen went out. Their version of helping me was sending me a screen shot of a forum showing me how to fix it myself. Today, 20JAN2024, the truck left me walking. This costed me a tow truck and a ride home. The resolution I am looking for is simple. I would prefer for the dealership to honor the warranty they promised me and are failing to provide that would include the screen and the issues that showed up today. Conversely, I would like for them to refund my purchase and take the truck back.
            Read More
            Read 14 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sabria B

            10/31/2023

            Horrible I paid for a diagnostic test and as well received a oil change with a inspection paid the **** to fix my car and literally the next day I was on the side of the road car wouldn't move and now I'm out of **** and now they want more money also one of their employees is a pervert who do coke on the clock and buy woman parts and go inside of customer trunk without permission and I still haven't heard back from Gm or customers affairs. This is how they treat their loyal customers I do not recommend young woman's to get their car serviced at this location !!
            Read 1 More Customer Review

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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