Business ProfileforJim Ellis, Inc

I am writing to express my deep frustration and disappointment regarding the persistent power loss issue I have been experiencing with my 2018 ******************* Since purchasing the vehicle, I have encountered repeated instances where the car loses power abruptly, resulting in an inability to accelerate properly.Despite investing significant resources and time into resolving this issue, including replacing various parts at a cost exceeding $7000, the problem persists. This ongoing issue not only compromises the safety of myself and other road users but also undermines the performance and reliability expected from a vehicle of this caliber.I have consulted with multiple mechanics and specialists, and all efforts to rectify the problem have proven futile. It is evident that there is a fundamental flaw within the vehicle's design or manufacturing, which necessitates urgent attention and resolution.As a loyal customer, I expect Alfa ***** to stand by its products and provide a satisfactory solution to this recurring issue. I urge you to thoroughly investigate the root cause of this problem and take appropriate measures to rectify it promptly. Whether through repairs, replacements, or refunds, I am hopeful that Alfa ***** will demonstrate its commitment to customer satisfaction and address this matter with the utmost urgency.