BBB Accredited Business since 08/17/2007
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A BBB Accredited Business since 08/17/2007
BBB has determined that Carriage Kia meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Carriage Kia's rating include:
- 28 complaints filed against business
Factors that raised Carriage Kia's rating include:
- Length of time business has been operating.
- Response to 28 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||17|
|Billing / Collection Issues||1|
|Problems with Product / Service||10|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||28|
Contact InformationPrincipal: Mr. Chris Ellison (Service Manager)Mr. David Basha (President)Mr. Belen Rubio (Office Manager)
Number of Employees
Auto Dealers - New Cars, Auto Dealers - Used Cars
Products & Services
This company offers new and used vehicles, parts, service and body repair.
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