This Business is not BBB Accredited
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AirTran Airways, Inc. is not BBB Accredited.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
This business has no rating because complaints against it are handled by another BBB.
Customer Complaints SummaryRead complaint details
BBB Serving Metro Atlanta, Athens & Northeast Georgia no longer processes complaints against this company. Any complaints are directed to BBB serving Dallas, TX for processing. For a full report contact BBB located in Dallas, TX at (214) 220-2000 or http://dallas.bbb.org. Prior to 02/11/2014 this company's complaints were handled locally. The following data represents complaints processed by this BBB prior to 02/11/2014.
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||10|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||147|
|Total Closed Complaints||163|
Type of Entity
Incorporated: October 1999, GA
Contact InformationPrincipal: Mr. Kenneth Mikels (Contact) Danny Arnold (Manager)Ms. Pamela Cilibrasi (Contact)
Number of Employees