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Metro Atlanta, Athens and NE Georgia

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AirTran Airways, Inc.

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(800) 965-2107View Additional Phone Numbers200 Glen Eagles Ct Ste C, CarrolltonGA 30117-4268 Send email to AirTran Airways, Inc.http://www.airtranairways.com

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BBB Accreditation

AirTran Airways, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating because complaints against it are handled by another BBB.

Customer Complaints SummaryRead complaint details

BBB Serving Metro Atlanta, Athens & Northeast Georgia no longer processes complaints against this company. Any complaints are directed to BBB serving Dallas, TX for processing. For a full report contact BBB located in Dallas, TX at (214) 220-2000 or http://dallas.bbb.org. Prior to 02/11/2014 this company's complaints were handled locally. The following data represents complaints processed by this BBB prior to 02/11/2014.

163 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues10
Guarantee / Warranty Issues1
Problems with Product / Service147
Delivery Issues0
Total Closed Complaints 163

Additional Information

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BBB file opened: 11/01/1993Business started: 10/01/1993
Type of Entity

Corporation

Incorporated: October 1999, GA

Contact Information
Principal: Mr. Kenneth Mikels (Contact) Danny Arnold (Manager)Ms. Pamela Cilibrasi (Contact)
Number of Employees

1

Business Category

Airlines

Alternate Business Names
Airtran Airlines Inc, Airtran Airways, Air Tran
Industry Tips
BBBTips On Airline Travel

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.