This Business is not BBB Accredited
Grand Resort Travel
Phone: (870) 793-9090Fax: (870) 793-9112View Additional Phone Numbers180 N 5th St, Batesville, AR 72501-4609
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Grand Resort Travel is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Grand Resort Travel's rating include:
- 22 complaints filed against business
Factors that raised Grand Resort Travel's rating include:
- Length of time business has been operating.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||17|
|Billing / Collection Issues||0|
|Total Closed Complaints||22|
Additional Complaint Information
The number of complaints received against Grand Resort Travel in the past twelve months has increased and most complaints allege the terms of the final written contract contradict what consumers may have understood from the sales presentation. Prospective customers are advised to read all contract terms carefully and to remember that the terms of the written contract, not verbal representations, will govern the parties' rights and responsibilities.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Grand Resort Travel
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: September 2003, AR
Contact InformationPrincipal: Ms. Cynthia Cathcart (Operations Director)Mrs. Randi Harper (Customer Relations Director)
Number of Employees
Travel Clubs, Travel Agencies & Bureaus
Products & Services
This company offers wholesale condominium rentals.