At-a-glance
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Overview
Business Details
- Location of This Business
- 10 Yacht Harbor Rd, Heber Springs, AR 72543-7835
- BBB File Opened:
- 8/5/2009
- Years in Business:
- 60
- Business Started:
- 1/1/1964
- Business Started Locally:
- 1/1/1964
- Date of New Ownership:
- 1/1/1995
- Business Incorporated:
- 5/10/1995
- Accredited Since:
- 6/24/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mrs. Holly McNair, President
- Contact Information
Principal
- Mrs. Holly McNair, President
Customer Contact
- Mrs. Holly McNair, President
- Mr. John McNair, Corporate Secretary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Lee P
09/08/2024
Eden Isle Marina, Inc. Response
09/10/2024
Incorrect Information. Renter called August 28, 2024 to ask about a weather policy, not to cancel rental. The customer initiated booking this rental on August 19, 2024 for a rental August 31, 2024. (see attached) Booking this rental, customer initialed and acknowledged a non-refundable deposit statement, as well as, our cancellation policy statement. (see attached) The deposit taken was for booking fees and holding a reservation spot and is always nonrefundable no matter what. He communicated his COVID letter August 29, 2024 falling inside the 72 HR window. Anything cancelled under 72 HRS of booking will not be refunded. (see attached) We communicated this to him then, as well as, through emails confirming the rental and payment confirmation. (see attached)
Our rules are no different than they have ever been. Our rental policy and rental contract stand the same especially on a holiday weekend. We tried to work with him and let him reschedule calling him Saturday and Sunday again with no answer. He refused to be worked with.
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