BBB Business Review
This Business is not BBB Accredited
Fairway Lawns
Find a LocationPhone: (800) 300-8565Fax: (501) 217-9200View Additional Phone Numbers10401 Colonel Glenn Rd, Little Rock, AR 72204-8001http://www.fairwaylawns.com
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BBB Accreditation
Fairway Lawns is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have current verification of the company's data.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Billing / Collection Issues | 2 |
| Problems with Product / Service | 3 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 6 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
AR State Plant Board1 Natural Resource Drive
Little Rock, AR72205
(501) 225-1598
http://plantboard.arkansas.gov
Type of Entity
Corporation
Incorporated: January 1979, AR
Contact Information
Principal: Mr. Bob Rice (President)Customer Contact: Mr. Gordon Eckardt (VP of Operations)Mr. John Carr (Little Rock Manager)Mr. Greg Davis (Birmingham, AL Manager)Mr. James Hess (Fort Smith Manager)Mr. Mark Hudspeth (Springdale Manager)Mr. Phillip Hughes (Hot Springs Manager)Number of Employees
30
Business Category
Lawn Maintenance, Fertilizers, Weed Control Service
Industry Tips
Lawn Care and Lawn Care ServicesLocationsX
5 Locations
4520 Industrial Drive
Fort Smith, AR 72916Directions
10401 Colonel Glenn Rd
Little Rock, AR 72204-8001Directions
PO Box 55900
Little Rock, AR 72215-5900Directions
PO Box 6305
Springdale, AR 72766-6305Directions
833 Jerome Drive
Tontitown, AR 72770Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Fairway Lawns is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.