BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 08/17/2004
Arkansas Investigations
Phone: (501) 605-0360Fax: (866) 371-2603View Additional Phone Numbers400 W Capitol Ave Ste 1700, Little Rock, AR 72201-3438www.arkansas-investigations.com
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Description
This company provides professional private investigative services throughout Arkansas, Louisiana and Oklahoma. Whether you are an individual, attorney or business they specialize on finding answers to questions that affect your daily lives.
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BBB Accreditation
A BBB Accredited Business since 08/17/2004
BBB has determined that Arkansas Investigations meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Arkansas Investigations' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Arkansas State Board of Private Investigators1 State Police Plaza Drive
Little Rock, AR72209
(501) 618-8000
Arkansas State Police
1 State Police Plaza
Little Rock, AR72209
(501) 618-8600
http://www.asp.state.ar.us/divisions/rs/rs index.html
Type of Entity
Corporation
Incorporated: June 2004, AR
Contact Information
Principal: Mr. Michael J. West (President)Number of Employees
3
Business Category
Investigators
Products & Services
This company offers professional private investigation services, designed for businesses, legal professionals and personal matters. Available 24 hours a day / 7 days a week. 35+ years experience.
Refund and Exchange Policy
The refund policy is explained in their services agreement. Typically they do not make refunds but will credit you for any due amounts for one year. All retainers are considered earned at time of payment.
Service Area
All of Arkansas
Alternate Business Names
Integrity Investigative Group, Over-Flow Productions, Inc., Private SolutionsLocationsX
1 Locations
-
400 W Capitol Ave Ste 1700
Little Rock, AR 72201-3438(501) 372-2202
(501) 605-0360
(501) 753-2001Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Arkansas Investigations is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Investigators
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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