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Find a Location

American General Life Insurance Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American General Life Insurance Company

      2271 SE 27th Ave Amarillo, TX 79103-4301

    • American General Life Insurance Company

      PO Box 9000 Amarillo, TX 79105-9000

    • American General Life Insurance Company

      PO Box 818006 Cleveland, OH 44181

    Business ProfileforAmerican General Life Insurance Company

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    129 complaints closed in last 3 years

    77 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    American General Life Insurance Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American General Life Insurance Company

        2271 SE 27th Ave Amarillo, TX 79103-4301

      • American General Life Insurance Company

        PO Box 9000 Amarillo, TX 79105-9000

      • American General Life Insurance Company

        PO Box 818006 Cleveland, OH 44181

      Location of This Business
      2271 SE 27th Ave, Amarillo, TX 79103-4301
      BBB File Opened:
      6/1/1969
      Years in Business:
      77
      Business Started:
      6/1/1946
      Business Started Locally:
      6/1/1944
      Business Incorporated:
      7/5/1944
      Type of Entity:
      Corporation
      Alternate Business Name
      • Western National Life Insurance
      • AIG
      • Western National Life
      • American General Life Insurance
      Business Management
      • Summer Wallace
      • Jeff Bartlett, Director of Customer Service
      Contact Information

      Principal

      • Mr. Monty Salter, Director of Human Resources

      Customer Contact

      • Ms. Sharla Jackson, Senior Vice President
      • Ms. Connie Pritchett, Vice President
      • Mr. Monty Salter, Director of Human Resources
      • Ms. Brenda Standiford, Complaint Contact
      • Consumer Affairs, Life Insurance Complaints
      • Aaron Brown, Complaint Contact
      • Summer Wallace
      • Jodie Zemaitis, Policy Analyst
      Additional Contact Information

      Fax Numbers

      • (806) 345-7489
        Primary Fax
      • (806) 345-7413
        Other Fax

      Phone Numbers

      Customer Complaints

      129 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I have submitted loan applications forms to American General Life Insurance three times. I receive no acknowledgement either by phone, email or mail. I have made regular payments on this policy for many years and have an accumulation value. This is unacceptable.
      Read More

      Customer Reviews

      54 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jesse D.

      1 star

      03/14/2024

      After being a loyal GS Insurance Agency ** *** **** Winston Salem, NC **********  for our travel trailer in 2020 to 2/2024. We paid them yearly in full payment. called because we sold the trailer and had to cancel the insurance 2/16/2024. Insurance up until 2/28/24. I was told it would be best to cancel on the last police date 2/28/24, they lied. Well! I kept receiving bills I owed 70.00, 50.00 to 100.00 to only 11.00 to 14.00 last bill 46.00. They owe me money, they lied and lied . I had a hour conversation with Donna S. 2/22/2024 she promised this matter would be corrected, but it was not. The consumers need to know to never do business with this company. Thank God! I never had a claim. I do not owe them a penny. They owe me a refund.

      Local BBB

      BBB of Amarillo

      BBB Reports On

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