Business ProfileforCurtis Trailers Inc

One year ago last week Oct 2 2022 we bought a 2019 Keystone Springdale from this Curtis Trailers in ********. During the transaction we informed the salesman, ***** that we were in the closing process of selling our house and would no longer be living there for the title to be mailed and we would call with a new address where we would be because temporarily living in the travel trailer was already planned out, but we didnt have the rv park address yet. Well ***** shipped the title to the address of the sold house anyway and the new owners signed for the package. We dont know why, or if they thought it was for them, but we didnt find out until more than a month later and were already out of the pacific NW region. A year later we are still waiting for the new title from Oregon DMV, which we dont even know well get, and because of all of this we havent been able to apply for trailer license plate with our new state licensing office, or even sell it because were without the title. All because ***** didnt want to listen to us and likely wanted to finish the paperwork processing related to the sale. Furthermore, the sales manager and front desk will hang up on you and refuse to answer the phone during business hours because of frustration and calls related to complaints.