This business is not BBB accredited.
Phone: (541) 598-4577 Fax: (888) 276-8727 PO Box 1627, Prineville, OR 97754 View Additional Web Addresses
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This company offers classes for court-ordered offenders, including theft programs, anger management programs, tobacco programs for teens, vandalism/criminal mischief programs, bad check programs and alcohol/MIP programs.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Offender Solutions Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Lisa Parker, President Mr. Steve Houseworth, Vice President
Programmed Instruction Training Programs
Hours of OperationSupport services offered seven days a week.
Refund and Exchange Policy100% money-back guarantee. If you are taking an Offender Solutions online class because of a court, probation or other legal requirement and the class is not accepted by the judge, probation officer or other person legally requiring it, Offender Solutions will refund your money in full with written proof of decline. An acceptable "proof of decline" must be provided on official department/agency letterhead and signed by the judge, probation officer or the other legal entity requiring the class. Your refund request must be received within 60 days of purchase.
Please be aware that it is your responsibility to confirm with the court, probation office or your attorney as to whether this online class will satisfy your requirements.
General Refund Policy
Online Class: If you wish to receive a refund, please discontinue the use of the service you purchased and contact Offender Solutions to request a refund as soon as possible. If you have not begun any of the lessons ("Begun" means opened or changed your lesson/course status to declare "In progress" or "Completed"), included in your purchase a refund will be issued once:
a) an explanation for the purchase and need for the refund has been provided and
b) a request has been received by Offender Solutions.
If you have begun any of the lessons, any refunds will be at the sole discretion of Offender Solutions.
If you are dissatisfied with the service provided, you are strongly encouraged to contact Offender Solutions either in writing, by e-mail or phone to express your dissatisfaction. If, in the opinion and sole discretion of Offender Solutions, your concern or reason for dissatisfaction is warranted, a full or partial refund may be granted.
Workbook US Mail Class: Once the Workbook has been mailed, there will be no refunds made.
You are encouraged to contact Offender Solutions if you have a concern or dispute with any issue or service involving Offender Solutions.