1,365 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jahmal S
5 stars12/21/2023
**** was very courteous and helpful on my address mixup. Thanks againReview from Debbie R
1 star12/11/2023
RIP OFF! If I could give negative stars I would.I placed one order and one of the sweatshirts was too small. They do not do returns so I had to reorder. However, I somehow got 3 shipments and was charged for it as well, even through I received no confirmation email on that one. So I now have 5 sweatshirts instead of 2 that I wanted. So basically I paid $200 for 2 sweatshirts (AFTER the 25% discount that I was offered in place of a return for STUFF THAT I DIDN"T ORDER).First - I did not order one of the shipments, but I certainly received it along with a charge Second - It's absurd that you do not take returns. I really wanted to support a business other than Amazon and this is what happened.Review from Luanne B
5 stars11/01/2023
I bought two shirts that are nicely made. Sizes are good. The stitching is very nice and well done.Review from Matthew L
5 stars10/31/2023
Great quality - quick shipment. Would order again. Now just getting to 10 wordsReview from Jana F
4 stars10/31/2023
Took longer to receive than what I had hoped, but glad t9 have gotten them.Review from Gail B
3 stars10/31/2023
T-shirt was thinner material than expected. Would like to have better description of fabricReview from Frank d
5 stars10/31/2023
Great, thanks! This is the 2nd time using Prep and impeccable.Review from Amanda P
5 stars10/31/2023
Great costumer service ! And my son loves the sweater , thank you !!Review from Marie G
3 stars10/30/2023
Sweatshirt fit as expected & arrived quickly. Decal was cheaply done. Ironed on for $50. It peeled off with the first wash. So now I have a plain sweatshirt that I paid too much for. I would definitely not recommend anything with a decal.Review from Gina D
5 stars10/30/2023
Fantastic product!! It was exactly as I ordered!! Fast shipping, too!!!!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.