3 Customer Reviews
Review from Vanessa M
1 star08/20/2023
I paid for the suite so I could enjoy the jacuzzi tub and there is now way in h*** I will get in this tub. There is fungus/mold in the tub jets visibly growing. Our TV has 1 channel, I've asked twice for it to be fixed and I've been blown off both times. When I said something about the tub thier response was "there is nothing I can do about it I just ************ in". Light sockets are broken, wires coming from the wall via a hole.Review from Kelly H
1 star07/18/2022
Stayed here for one night, because of an early morning interview I had at a facility close by the hotel. I came in late and tired at 11:12pm, after getting off of work, was greeted by the front desk person that looked so annoyed that I was there. Then proceeded to tell me there will be a $150 refundable fee, to be put on hold on my card, I said okay without thinking because I was so exhausted. I then asked him when the $150 will be refunded back to me, and he rudely answered within 3 business days. Well its been 31 days, and still dont know what happened to that $150 hold on my card, theyre still holding on to it I guess. Ive been calling them to speak to the manager, but no luck on that end, just the usual run around. Dont stay at this hotel!!! Trust the bad reviews on ******* These people are scammers! And plus the rooms are disgustingly dirty! Wyndham really need to look into this hotel and its management.Review from Janice M.
1 star09/25/2021
This place doesnt care about customer service. They never answer their phone and even when I tried to reach out to wyndham customer help and they tried calling them, they wont answer,theres no other way of getting ahold of this business in any way unless you go there, tried messaging through booking.com but no reply from them as well. The hotel has this deposit of $150 in your stay and I specifically asked the receptionist if this wont be charge to my account and said no. When I got home in the evening, it was posted and Im furious! Tried calling 20times but its just ringing, so frustrating! The room is all outdated (appliances and furniture) Room is filthy, stained carpet, smelly and overall its disgusting. The pictures they have in the internet is misleading and not accurate, for me they are trying to fraud people and attract them to their shithole business. I wont even stay there even if its for free, thats how disgusted I am to this business. t was a biggest regret staying in that place. I should have check the reviews first. This experience with them has been the worst.
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