Customer ReviewsforProvidence Health & Services

Ever since they switched to LabCorp things have gotten worse. They clearly have not looked at how patients are getting their labs. The **** charting system doesn't talk to the LabCorp system so you show at the lab having been told to "get labs" and the orders aren't there, which you find out after waiting for an hour at the lab. No one in the clinic seems to know how the new system works so good luck there. Another blow to a system that once was known for working well. Go elsewhere.

I was admitted to Sacred Heart Medical Center on September ***** 2023 for anemia. They put me in through the *** But instead of transferring me to the regular Hospital they kept me In ** as they said no rooms were available, which was bs. The ** rooms are 2 1/2 times more expensive than a regular hospital room. I was I 2 different ** rooms and both were not sterile, there was dried blood on both floors. I was getting blood transfusions so couldn't get out of bed and I filled up 7 urinals and they were never emptied while I was there. They sent me to the regular hospital the last night. I also had to get a cat scan and they used the same port as infusions and it blew up and my arm swelled to twice the regular size. I contacted Providence and asked them to rethink *******************, and all they told me was here is our number make arrangement to pay my bill. I want people to know how Providence doesn't care about any patients, and are understaffed because of greed. The *** and other officers of Providence need to get thier wages cut as the sure the heck aren't worth the money that they are getting paid. Hopefully others patients won't be treated like I was. I am not complaining about the staff that worked on me, they were very good at thier jobs. Out of the 4 nurses that worked on me 1 was a Sacred Heart employee and the other 3 were traveling nurses, again nothing bad about that. Just another showing of Providence's greed.

My son almost died here. I came in 3 days before an emergency c section stating decreased fetal movement. I was treated like a mental case, put on an SBC hold and gaslit. 3 days later he was born and needed 2 blood transfusions and over 10 day NICU stay. Nurses were so so mean and wrote awful things in my chart.

In 2021 at Providence Monroe urgent care, someone else registered MY NAME as the financially responsible party for their child's urgent care visit. The bill was sent to collections and this is how I found out about it. Providence did nothing to help and told me I should just pay the $30 to the collections agency.

The only think that Providence Health has going for itself is their convenient location.

Providence is the worst place to go to!! I went there to have my son, and somehow the nurse said I told her I drank alcohol when I never did. They tested and nothing came back to that, they sent an OCS worker in and when I told her I never drank and I had my midwife come in and explain that she never found alcohol signs or any alcohol in mine or babys system nor did the hospital. They said it was a mistake and would have this fixed. 7 years later and it was never fixed. This note is now in my sons chart for his life even though I never drank ONCE while pregnant. They clearly wanted to LIE and ruined my first day with my son. Now I look like a drunk mother when Im ALLERGIC TO ALCOHOL. This place is cruel and should be shut down!! I wish I could leave a -5 star!!