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Find a Location

Urgent Care at Lake Lucille has 1 locations, listed below.

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    Business ProfileforUrgent Care at Lake Lucille

    Urgent Care Clinic

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    185 E Parks Hwy, Wasilla, AK 99654-7038
    BBB File Opened:
    9/18/2007
    Years in Business:
    17
    Business Started:
    9/29/2006
    Business Started Locally:
    9/1/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Tracy Cyphert, Administrative Director
    • Ellen Varosi, Vice President
    • Louis Packer, President
    Contact Information

    Principal

    • Ms. Tracy Cyphert, Administrative Director

    Customer Contact

    • Ms. Tracy Cyphert, Administrative Director
    Additional Contact Information

    Fax Numbers

    • (907) 373-4201
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ***** I was a patient of Lake Lucille Urgent Care, ****************. I got a MRI done and had him check it out and help me with my migraines. He said there was something wrong with my brain. Couple things couldnt understand it exactly but it looked like something that happens with people with migraines, so he prescribed drugs, I am certainly not satisfied with that and he made it clear that it was above his knowledge so later on, I requested them to send me to a specialist. At that point they asked me to come in for another check up so that I could be charged for another visit and then they would give me a specialist I told him that I didnt agree to that. They just need to recommend me to a specialist and they said no you have to come in and we can charge you for another visit I said that is an absolute BS thats wrong I said if you want to be honest and just tell me youll charge me for their name will do that, long story short I said the word s*** and they got all mad at me and turns out they owe me money. They asked me to leave so I told him to pay me first and they refused to pay me so I demanded payment and they told me they were calling the cops, so I left and talk to the police officer and everythings fine. I got no problem with what I did, but the bottom line is my chiropractor my new doctor and every medical professional I know says they would clearly no problem. Write me a referral for a specialist for free and Lake Lucille medical center said they would lose their license if they didnt charge me for an appointment and thats a bold face lie and its theft.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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