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BBB Business Review

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BBB Accredited Business since

Premium Adjustable Beds

Phone: (503) 325-1974 Fax: (503) 325-5526   http://www.premiumadjustablebeds.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers online sales of adjustable beds and accessories.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Premium Adjustable Beds meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Premium Adjustable Beds include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Premium Adjustable Beds
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 18, 2013 Business started: 05/01/2008 in OR Business started locally: 05/01/2008 Business incorporated 05/01/2008 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Ms. Barbara Cripe, President
Contact Information
Principal: Ms. Barbara Cripe, President
Business Category

Beds - Electric & Adjustable Waterbeds - Supplies & Parts Bedspreads - Wholesale & Manufacturers Beds - Wholesale & Manufacturers Bedding

Products & Services

Premium Adjustable Beds sells the following brand(s): Flex-A-Beds, Flex-A-Beds, Holy Lamb Organics, Holy Lamb Organics, Innomax, Innomax, Leggett & Platt S-Cape Adjustable Beds, Leggett & Platt S-Cape Adjustable Beds, Maine Heritage Weavers , Maine Heritage Weavers

Premium Adjustable Beds offers the following product(s): Accessories for Beds, Accessories for Beds, Air Chamber Bed Parts, Air Chamber Bed Parts, Air Chamber Beds, Air Chamber Beds, Bed Linens, Bed Linens, Electric Adjustable Beds, Electric Adjustable Beds, Mattress Pads, Mattress Pads, Mattress Protectors, Mattress Protectors, Mattresses, Mattresses, Organic Baby Products, Organic Baby Products, Pillows, Pillows, Waterbed Parts, Waterbed Parts, Waterbeds, Waterbeds

Method(s) of Payment
Personal checks, money orders, cashier's checks, PayPal, most credit cards.
Refund and Exchange Policy

Cancellations: If an order is cancelled after it has been shipped or it is refused upon delivery, the customer will be liable for the following charges: cost of processing the order, shipping charges, and the cost of transporting the product(s) back to the distribution center.  A mandatory 20% restocking fee will be charged for all cancelled or refused orders that have already shipped. This policy applies to all orders including orders that qualify for free shipping. 

Damage Claims: The customer should inspect all shipments upon receipt and note on the Bill of Lading any damages to the product, carton damage, etc. and make any damage claims to PremiumAdjustableBeds.com for any UPS, FedEx and truck shipments. 

Returns: With the exception of the mattress air chambers, the following items are non-refundable: replacement components for the original air chambers, mattress top covers, mattress foundations, adjustable bed bases, linens, accessories, mattress toppers, mattress pads, and pillows.  If a customer receives the item, and has not opened the package and wishes to return it, the customer will be responsible for the shipping charges back to the manufacturer, and a restocking fee.  A refund check will be issued to the customer upon confirmation from the manufacturer of arrival and condition of the item.  A refund check will be made out to the customer minus the processing charges and the restocking fee.

Exchanges: If a customer wishes to exchange an unopened product for another product, the customer will be responsible for shipping charges and the restocking fee to the manufacturer and will be responsible for any increase in price.  If the exchanged item is of a lesser price, a refund check may be issued if possible  (minus the restocking fee).

Alternate Business Names
Mobility Within Your Reach, Inc.

Customer Review Rating plus BBB Rating Summary

Premium Adjustable Beds has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.