Customer ReviewsforSky River Bakery

***Buyer Beware*** these were the words the owner used after I reached out due to poor product quality. Strongly caution anyone against doing business with this bakery. If you don't believe me, go look at the owner's responses to any negative reviews. For our daughter's first birthday, we were excited to get cupcakes and a small smash cake. We were even willing to pay the outlandish price tag. It took several attempts to get them ordered, as ****** (the owner) is adamant about not taking orders through email, which is fine, although could be easily communicated with an polite automatic response, rather than a rude reply. Unfortunately we were eventually able to order. At our daughters party, the vast majority of the cupcakes were half eaten, as guests couldn't seem to choke down the dry product. The cupcakes tasted no different than an out-of-the-box cake mix that had been baked and left out for a few days. When I tried to contact the owner via email (after he dismissed my wife's email because it was his "day off") he called me and began shouting over me. At some point his tirade he got so elevated that he hung up on me. Not to mention followed up with an email (One way communication is easier when you don't care about the customer experience) and indicated that he had given my wife all the information over the phone, which was not the case. All around a poor experience. We are providing this review as a community service. A quick lookup into the reviews shows that ****** took over this bakery only a few years ago. Be careful not to associate it's long standing history and product quality with the new owner, as there is clearly no relation.The good news: If my wife and I have agreed that any future situation where we feel the other person is unwilling to listen or compromise, we can playfully refer to the other as A ******! Thank you ****** for providing my wife and I some much needed comic relief, and a way to connect with one another!